I lost 49 entries

avatar

Yesterday evening I spend about 2 hour to sort my entries. And everything work ok. But then I restart the application and find that 49 of my 100 entries was removed/lost. I am 100% sure that I haven´t deleted them by my self.

How can this happens? And is this a way to get them back?

I use RDM 10.1.9.0 connected to Azure-DB

All Comments (6)

avatar

In application log yesterday evening =

Offline file - Database disk image is malformed, trying to delete the file: C:\Users\UllaBella\AppData\Local\Devolutions\RemoteDesktopManager\ee5e0723-2414-447c-82fb-fd7d0e4399c8\offline.db

Offline file - file has been deleted, will now recreate the file from scratch

And I run sysdiag and got following

Data Source: Microsoft SQL Azure
Size: 56.1 KB
Offline: False

Entries/Items: 64/64
Sessions: 41
Data entries: 0
Credentials: 10
SubConnections: 0
Documents: 0
Contacts: 0
-->SubTotal: 51

SessionTools: 0
Groups/Folders: 13
-->Total*: 64

Custom Images: 2
RTF Notes: 1

avatar

i'm not sure it's the same with azure as in RDMS but,
we have a Menu in Administration -> Deleted entries where you can restore entries

Edit: you have to be Administrator in RDM to get this entry
edited by SMG on 3/10/2015

Kind Regards
Markus

======================

avatar

Thank you Markus.

avatar

Do you use a Terminal server to run RDM?

David Hervieux

avatar

No, Windows 8.1.

avatar

Could you try to disable the cache and restart RDM?

David Hervieux