RDM Free 1.1.3.0 does not start

RDM Free 1.1.3.0 does not start

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rchamorro
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Hello

I have been working with the original RDMFree version for a while, but when I upgraded to 1.1.3.0 it no longer works. I have tried to uninstall, reinstall, rebooting, running as admin, copying the zip over the exe install, but nothing that I do works.

Is there a way to reset or force RDMFree to not load any of the plug ins at start time (try to see if that solves the issue)?
Or
Is there a way to get a log file created to see where RDMFree is failing?

Any help would be appreciated.

Thanks

R

All Comments (23)

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Hi

I do not know what type of data source you are using, but if you rename the RemoteDesktopManagerFree.cfg to something else, and launch the application, it will create a new one with default values.

If you were on the default SQLite, it will recreate that connection as well, so if the db is the culprit, you will experience the same symptoms.

In that case you could also rename the connections.db file to something else, just to see if the app can launch

Maurice

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I finally found the RemoteDesktopManagerFree.cfg file that you mentioned, I did a rename of it and nothing happened. no new file was created. I will reboot the computer and see if that makes a difference. (tonight)

Is there a way to do a full reinstall of the software and tell it to create a new DB? just in case that the one that I'm using is corrupted.

Will let you know on Monday.

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Hi,
Just rename the folder "%LocalAppData%\Devolutions\RemoteDesktopManagerFree" for RemoteDesktopManagerFreeOld

David Hervieux

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Here is the log that I got after renaming and installing the software once more (I could not make it work by renaming the directory):
[2/9/2015 8:08:09 AM - 1.1.3.0]ERROR System.MissingMethodException: Method not found: 'Void DevExpress.Utils.Localization.XtraLocalizer`1.set_Active(DevExpress.Utils.Localization.XtraLocalizer`1<!0>)'.
at Devolutions.RemoteDesktopManager.Managers.LocalizationManager.Initialize()
at Devolutions.RemoteDesktopManager.Managers.ApplicationManager.InitializePhaseOne(String[] args, ApplicationDescriptor applicationDescriptor)
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)
[2/9/2015 8:08:10 AM]ERROR SILENT System.MissingMethodException: Method not found: 'Void DevExpress.Utils.Localization.XtraLocalizer`1.set_Active(DevExpress.Utils.Localization.XtraLocalizer`1<!0>)'.
at Devolutions.RemoteDesktopManager.Managers.LocalizationManager.Initialize()
at Devolutions.RemoteDesktopManager.Managers.ApplicationManager.InitializePhaseOne(String[] args, ApplicationDescriptor applicationDescriptor)
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)

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Sorry there is no emoticons, it should be: 1<!0>)'. on both of them

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Could you try to install it in C:\RDMFree instead of program files?

David Hervieux

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I hate autocorrect. -> )

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You could also try to unzip it instead of using the installer.

David Hervieux

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Ok.

I did as requested, it installed and when I ran the prog it created the Devolutions folder and 2 others inside:
- RemoteDesktopManager
- RemoteDesktopManagerFree

There is no log file inside either of them. I will do a restart and see if that makes a difference

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no luck.

Any more ideas?

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PM me your email if you agree to a gotomeeting session. I'll poke under the hood

Maurice

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Hi,
I've made another build just for a test:

http://download.devolutions.net/Setup.RemoteDesktopManagerFree.1.1.4.0.exe

Could you give it a try?

David Hervieux

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got the following on the log:
[2/9/2015 9:41:15 AM - 1.1.4.0]ERROR System.MissingMethodException: Method not found: 'Void DevExpress.Utils.Localization.XtraLocalizer`1.set_Active(DevExpress.Utils.Localization.XtraLocalizer`1<!0>)'.
at Devolutions.RemoteDesktopManager.Managers.LocalizationManager.Initialize()
at Devolutions.RemoteDesktopManager.Managers.ApplicationManager.InitializePhaseOne(String[] args, ApplicationDescriptor applicationDescriptor)
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)
[2/9/2015 9:41:18 AM]ERROR SILENT System.MissingMethodException: Method not found: 'Void DevExpress.Utils.Localization.XtraLocalizer`1.set_Active(DevExpress.Utils.Localization.XtraLocalizer`1<!0>)'.
at Devolutions.RemoteDesktopManager.Managers.LocalizationManager.Initialize()
at Devolutions.RemoteDesktopManager.Managers.ApplicationManager.InitializePhaseOne(String[] args, ApplicationDescriptor applicationDescriptor)
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)

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Even with the new build?

David Hervieux

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yes, even with the new build.

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Do you have the possibility to install it on another machine for a test?

David Hervieux

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Just to keep other people informed, there is another version of DevExpress already installed on his computer and its causing a conflict. We are working on a resolution.

Maurice

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Hello.

I sort of got it working.
- Uninstall of all the RDM version
- REBOOT
- Install RDMFree 1.1.1.0 (other newer versions would not run, no matter what I did)
- Open RDMFree (it opens and configures)
- Important step: make sure that QUICK CONNECT is set to NOT TO OPEN ON AN ENBEDDED SESSION

I was able to get it to run and connect to RDP and VNC sessions without crashing, if I ran the program without the last step and try to do a quick connect without the specified configuration, it would then crash and would never run ever again.

I will let you guys know what happens.

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Hi,
I've made another build with a possible workaround. Could you try to unzip this version

http://download.devolutions.net/Devolutions.RemoteDesktopManagerFree.Bin.1.1.4.0.zip

David Hervieux

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Hello.

I unzipped the contents of the file, and copy them on top of my existing version (1.1.1.0).

Now when I run RDMFree I get the new version number. It seems that it works.

Does that means that I should use the ZIP file to do the updates to new versions?

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Hi,
You download the installer.

http://download.devolutions.net/Setup.RemoteDesktopManagerFree.1.1.4.0.exe

Just make sure to delete the previous download since it does not contains the patch.

I will release soon another version 1.1.5.0

David Hervieux

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Hello,

Can you confirm that you have attempted to run the batch file that I had sent you?

Thank you,

Maurice

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Hello Maurice.

I did not go your Batch file. But I ran:
http://download.devolutions.net/Devolutions.RemoteDesktopManagerFree.Bin.1.1.4.0.zip
That one did work (I unzipped the file on top of the RDMFree that I had installed)