LogMeIn.com has Disabled Shortcuts

LogMeIn.com has Disabled Shortcuts

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Apparently LogMeIn no longer supports the use of desktop shortcuts (the basis for Remote Desktop Manager's LogMeIn implementation). When I try to connect to one of my logmein sessions, I am greeted with the following page:

http://screencast.com/t/XCwmJGbt

Is there an alternative means of connecting to LogMeIn, or a workaround for these disabled shortcuts?

All Comments (24)

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Hi,
You can subscribe to their LogMeIn Central but it's not free. I'm really sorry this is so bad.

David Hervieux

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Thanks for the reply, David. Does this mean Remote Desktop Manager will no longer support LogMeIn sessions?

LogMeIn did provide a complimentary Ignition account, but that is a means of using a native application to connect. I wonder if there is some commandline functionality available that might be able to be tied into RDM so that Ignition sessions could be launched from the RDM GUI. This is a creative community; I am sure someone will come up with something. :)

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RDM will continue to support LogMeIn but for those who has the Pro or LogMeIn Central. This is a good question about Ignition. If somebody knows the command line, this would be useful.

David Hervieux

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Hi,
I have a new version that seems to work without the shortcut but only in embedded mode:

http://remotedesktopmanager.com/download/Devolutions.RemoteDesktopManager.Bin.7.6.1.0.zip

1. To configure the session , enter the LogMeIn account email and password and
2. Find and save the host url.
3. To find the host url, log into your account and right click on the computer to find the url.

it's something like this: https://secure.logmein.com/mycomputers_connect.asp?hostid=???

David Hervieux

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thank you for this great workaround, bug it seems RDM uses the wrong password for the host login. it uses the portal login password.
EDIT: ok, don't know why, but it seems to work in the correct way know

are you able to add the "other" connection security type? (just the password)
edited by Xanacas on 9/4/2012

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What do you mean by other connection security type?

David Hervieux

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instead of using windows user/password you can also configure a personell password to logon. in this case you don't need a username

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Does it work with my workaround?

David Hervieux

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Glad to see the workaround! With a LogMeIn Central account (paid), but no Pro accounts, this is how I've been doing it:
From the LMI Central webpage, grab the RSS Feed of the systems. This is viewable without a password (just URL) in any browser. I created an RDM webpage connection to view this page. As necessary, I can then open the page, copy the link to the computer, and paste it in the URL field for a new LogMeIn connection. It's "essentially" the same as a Desktop Shortcut URL but different even for the same machine, so I had to update all my existing connections once.
Obviously there's an Import LogMeIn RSS option in RDM already, but I want it dumped to a specific folder and the import only seems to dump the connection(s) at the root level.
Very nice to be able to use a workaround for LMI Free though to get connected still, thanks!

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You should be able to connect using the new "LogMeIn portal (host url)" method to automatically connect to any LogMeIn machine. No Pro, no RSS feed and no Ignition for Windows needed.

We've updated the online help for this feature. Have a look http://help.remotedesktopmanager.com/index.html?logmein.htm

Stéfane Lavergne

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Hi David,

I was able to configure a LogMeIn session that uses the LogMeIn portal option with the link for the specific system for a specific account ID.

The issue I've run in to is that if I try to use a different session with a different account ID, Remote Desktop Manager displays the computer list from previous session.

What I had been doing before this as a work a round was to configure a web site session for a specific account which auto logs in and displays the system list. Then I would select a system session in Remote Desktop Manager for that account.

To start another session for a system associated with a different account I would have to first click the Logout button on the web session of the first account.

Can an auto log out once the connection is completed be added to this LogMeIn portal method?

Thanks,

Chris

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Hi,
I will verify but I'm not sure if I can automate that. Thank you very much for your comments

David Hervieux

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I agree it's great to have the Free option back with portal password, thanks! Great for accessing my home machines on my Free account for sure :-)

I haven't used it enough to see yet but I can guess what's happening with cpresco44's report and would likewise prefer to have the "session" login for LogMeIn limited to the single connection (I assume cookie-based), so I can connect to multiple LMI accounts (different machines) at once. I do manage multiple LMI accounts so I could see this popping up as a minor problem. But, overall, great workaround for sure! One LMI is unlikely to be able to hack away from and limit either (at least in a meaningful way that you couldn't work around again). I hope.

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It's working for me as well... I actually prefer the embedded approach anyways (LogMeIn never works for me in full screen using Google Chrome).

THANKS!!!!!

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probably it would be nice for many other websites too, to have a signle session per tab. probably you can add a general option to use a clear session for every embedded browser window/tab. would be greate!

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I'm investigating but I haven't found a way of clearing the session or doing -nomerge

David Hervieux

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Hi,
I have an idea. I will give it a try and come back to you today.

David Hervieux

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David Hervieux

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Hey david,
I did not try this version, but I've got the current beta installed. is there a way to configure RDM not to share the session details?

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It actually looks like it is not supported by the WebBrowser control (the current control we use) but if we would switch to WebKit we could support it.

http://stackoverflow.com/questions/8716481/how-to-achieve-isolated-session-or-multiple-login-support-in-embedded-browser

We will need to investigate, not sure how easy it would be to change from WebBrowser to WebKit.

Stéfane Lavergne

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What do you mean by session details?

David Hervieux

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I'd love to see an embedded browser option other than IE (could ChromeFrame be leveraged to embed Chrome?) and Firefox (no way to bypass invalid certificates in embedded Firefox last I checked, which admittedly was a while ago), period.

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Hi,

Total newbee here, but looking to import 300+ LogMeIn machines from LogMeIn into Remote Desktop Manager, is there an easy way to do this? The URL you mentioned above doesn't seem to load.

Cheers

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David Hervieux