Remote Desktop Manager Will Not Close

Hi,
I might know what can cause the problem, in the option, try to disable the setting "Check for host availability". It's the only thing done in background and maybe it stuck somewhere, waiting for a network response.

Let me know if it's help

David Hervieux
Devolutions inc.

Sorry I forgot to write, if it's the host availability the problem, I will try to find real solution. I just want to be sure.

Thank you

David Hervieux
Devolutions inc.

Hi David,

I unchecked "Check for host availability" on the pull-down menu File>Options and on each one of the existing 11 Remote Desktop Connection sessions, but the problem persists.
This morning I installed the application on another computer with Windows XP SP3 and the applications closes as expected without any issues.
I would say that my problem is local to my laptop and therefore does not warrant any time spent on trying to fix the issue. I will manage it with a small app called SuperF4.
Thanks for your help and the great software.
Regards,

--ricardo

Hi,
Just a quick note, there is global option for that, it's located in the "General" tab.

David Hervieux
Devolutions inc.
edited by dhervieux on 8/25/2009

Hi David,

Yes, I unchecked the also the option "Check for host availability" on the File>Options>General Tab.
If the General tab option to "Check for host availability" is unchecked, will it override the settings on each individual sessions?
Thanks again.

--ricardo

Hi,
Yes if the global setting is off, there is no check executed.

Does it help ?

David Hervieux
Devolutions inc.

Hi David,

No, it did not help. I still can not close the application.
But, as I said, it seems that this problem is local to my laptop and I will just work around the problem. It does not seem to be an issue with the application itself.
Thanks for all your help.

--ricardo

I guess that I have also a problem what seems to be likely:

I got an error when I tried to close the program by clicking File --> exit... (The other close button (in the right upper corner) did not work):

SEHException - Een extern onderdeel heeft een uitzondering veroorzaakt.

bij System.Reflection.MetadataImport._EnumCount(IntPtr scope, SkipAddresses& skipAddresses, Int32 type, Int32 parent, Int32& count)
bij System.Reflection.CustomAttributeData.GetCustomAttributeRecords(Module module, Int32 targetToken)
bij System.Reflection.CustomAttribute.GetCustomAttributes(Module decoratedModule, Int32 decoratedMetadataToken, Int32 pcaCount, RuntimeType attributeFilterType, Boolean mustBeInheritable, IList derivedAttributes)
bij System.Reflection.CustomAttribute.GetCustomAttributes(Assembly assembly, RuntimeType caType)
bij System.Reflection.Assembly.GetCustomAttributes(Type attributeType, Boolean inherit)
bij Devolutions.RemoteDesktopManager.Business.BusinessHelper.get_AssemblyProduct()
bij Devolutions.RemoteDesktopManager.Managers.ActionManager.ExitApplication()
bij Devolutions.RemoteDesktopManager.Managers.MainMenuManager.mnuExit_Click(Object sender, EventArgs e)
bij System.Windows.Forms.ToolStripItem.RaiseEvent(Object key, EventArgs e)
bij System.Windows.Forms.ToolStripMenuItem.OnClick(EventArgs e)
bij System.Windows.Forms.ToolStripItem.HandleClick(EventArgs e)
bij System.Windows.Forms.ToolStripItem.HandleMouseUp(MouseEventArgs e)
bij System.Windows.Forms.ToolStripItem.FireEventInteractive(EventArgs e, ToolStripItemEventType met)
bij System.Windows.Forms.ToolStripItem.FireEvent(EventArgs e, ToolStripItemEventType met)
bij System.Windows.Forms.ToolStrip.OnMouseUp(MouseEventArgs mea)
bij System.Windows.Forms.ToolStripDropDown.OnMouseUp(MouseEventArgs mea)
bij System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons button, Int32 clicks)
bij System.Windows.Forms.Control.WndProc(Message& m)
bij System.Windows.Forms.ScrollableControl.WndProc(Message& m)
bij System.Windows.Forms.ToolStrip.WndProc(Message& m)
bij System.Windows.Forms.ToolStripDropDown.WndProc(Message& m)
bij System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
bij System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
bij System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)

I am also running Windows XP SP3
I'll tell you what I was doing when the error came:
I started two sessions in the morning only with remote desktop connection in RDM and when I tried to close RDM this error occurred.

Tanks a lot
edited by Blokie on 5/28/2010

I'm unable to close remote desktop manager in version 6 as well. It pops up a box asking me if I want to quit and I click yes, but it still wont close.

Hi,
Can you close all your session before to see if this help? If not, I can send you a special version with debug info