Open & Close Sessions

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Hey David,
When you merely close a session and you dont log off from it, sometimes RDM detects that the session is still open by a user, when in fact it is not.

-Brendan

All Comments (3)

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How do you close you session exactly?

David Hervieux

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I am experiencing the same issue and have reported to the support email. I am getting a few stale sessions a day in my logs that I have to Flag as closed. My users sometimes only close a session by closing RDP. Are there rules for closing the sessions using RDM? Broswer sessions also do not seem to be be getting flagged as closed correctly.

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Hi,
For the browser session, I think it's only when it's opened embedded that RDM is able to detect that it's closed. Is it opened embedded or in external mode most of the time?

David Hervieux