Starting with 10.1.3.0, getting "Web Exception" dialog when opening multiple RDP sessions when...

Starting with 10.1.3.0, getting "Web Exception" dialog when opening multiple RDP sessions when...

avatar

...using LastPass credential entry that looks up userid/password for RDG-hosted RDP session. RDG credentials are stored locally.

All Comments (9)

avatar

What is in help - View application logs?

Please include the call stack

Maurice

avatar

Attached

RemoteDesktopManager01-09-2015.log

avatar

Hello,

Is there any update on why this problem is still occurring for me?

avatar

We have fixed an issue internally to mimic the LastPass API. I hope this will fix this. It should be available in the next build tomorrow.

David Hervieux

avatar

V10.1.9 beta is out.

Please test it out and tell us how it went.

Thank you

Maurice

avatar

So far so good. Able to open eight RDP sessions in groups of four, three and one.

This has been intermittent. I'll post back if problems continue.

Thx.

avatar

nice,

we reuse the lastpass session as long as the program is active, this is more in accordance with what Lastpass services are designed to support.

Another change we implemented is to tolerate decryption errors, it may happen that a credential entry contains the word "DecryptionError", this indicates.. well.. you guessed it... a Decryption Error. At least the rest of the Vault will be available.

Thanks for keeping us informed

Maurice

avatar

I am pleased to hear about the reuse.

I support many different clients' credentials in LastPass. When I RDP to their servers, I use LastPass to dynamically supply credentials (and, in many cases, use a local credential for the RD Gateway).

With thousands of entries in the LP vault, these lookups have really begun to slow RDM. I look forward to better performance if you reuse the LP session.

avatar

Those changes will be merged next in RDM Mac.

David Hervieux