Seeing an odd issue where if a user connects using SSH shell to a device and the device times out the connection and disconnects it appears to lock up the entire RDM application.
Have you seen this behavior before and are there any ways that you are aware of to alleviate the issue.
We do not see the issue in putty but with the putty sessions the borders are misligned and text sometimes is truncated.
Please let me know if you need any additional information.
Thanks,
Dave
Hi,
Could you try to uncheck the Exit command on disconnect in the Terminal tab?
David Hervieux
Tried that got the same result.
What RDM version do you use?
David Hervieux
Under the terminal tab, try unchecking close window on disconnect. That's what works for me to avoid the lockout. (Exit command on disconnect is checked)
When the SSH sessions times out, it will say disconnected in the shell session and the tab stays open in RDM. You can then close the tab or reconnect.
Thank you for the tip. David could you let me know if it works?
David Hervieux