RDM 10.0.4.0 64-bit - entry list not up-to-date

RDM 10.0.4.0 64-bit - entry list not up-to-date

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hi!
i had one user where the entry list was not up-to-date.

things i tried:
- restart the application
- remove all files in APPDATA\local
- click "File > Refresh"

the solution was to rename the local folder "C:\RDM" and replace the files with my template.

before i start searching i wanted to ask you what the reason could be why the list did not get any updates.

thanks in advance!

KR
Guenther

PS: i did make a backup of the old folder to research the issue

All Comments (6)

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Hello,

What type of data source do you use?

Best regards,
edited by mcote on 12/17/2014

Maurice

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SQL

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Hi,
When RDM is not installed in program files. The logs, settings and cache are saved in the actual installation folder. I suspect that the cache might had an issue and was not cleared.
edited by dhervieux on 12/17/2014

David Hervieux

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hi David,
which files would have to be updated/cleared to make sure local logs and cache are removed?

KR
Guenther

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Usually it's offline.db

David Hervieux

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thanks