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?'s on Registration/Subscription.

?'s on Registration/Subscription.

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mikebuck

Good afternoon,

My subscription expires on Sunday, and I renewed the service on 11/20. However, when I login and go to the "remote datasource" that I setup I get the following popup:



So I re-registered as the message said the subscription was no longer valid - so now I have submitted 2 payments. :) I am wondering if this is right, or did I do something incorrectly?

If I overpaid, simply add a year for me!

Thanks!

Mike Buckley

RDM.png

All Comments (4)

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Maurice Côté

Hello,

I see in your file that you have indeed renewed the maintenance for the RDM application twice.

The message you see is related to the RDMO subscription.

You need a RDM maintenance plan to get the updates of the coming year, do you want to cancel one or both?

I will send you a quote to make it easier to renew the RDMO subscription, upon receipt, you will have to register the new key as described in http://help.remotedesktopmanager.com/datasource_rdmo_registration.htm

Best regards

Maurice

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mikebuck

Good afternoon!

I just added the RDMO, so if you would be so kind, just add an additional year to the RDM!

Mike

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Maurice Côté

Hello,

You should have received a new key good for two years. I will give you a few days until I blacklist the one you have already received. You should not use it anymore.

Best regards,

Maurice

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mikebuck

Thank you so very much Maurice!

Mike