Shared Database user preferences not saving

Shared Database user preferences not saving

avatar

Hello

We are running a central SQL database but are having an issue where user preferences such as tabs and options such as drives not mapping are not saving for that user.

All users are currently running as Standard users, could anyone shed any light on this situation?

Will

All Comments (17)

avatar

Hi,
Do you use the user specific settings menu to set the properties?

David Hervieux

avatar

Hello

The user in question is using that section but the settings are not respected or saved.

Additionally they can only open remote desktop session at a time.

avatar

Could you post a print screen of what he have in his section?

David Hervieux

avatar

What section is that sorry?

avatar

You wrote that the mapped drive are not saved. I don't recall having a section per user where you can save it. So I would like to see a print screen of where you saved the mapped drives.

Regards

David Hervieux

avatar
avatar

So when you go back to the user preference the settings are lost?

David Hervieux

avatar

Yes

avatar

Hi,

Do you have something relevant in Help -> View Application Log?

Best regards,

Jeff Dagenais

avatar

Does the user exists when you go in File->Adminstration | Users

David Hervieux

avatar

The user does exist in File->Adminstration | Users

I will get log information for you from the affected user.

avatar

There is no log information unfortunately.

avatar

Could you try to edit another field like the username to see if it saves?

David Hervieux

avatar

Hello

Saving user name values works correctly.

avatar

Hi,
I will ask JF to reproduce it with the Drives

David Hervieux

avatar

Hi,

I can reproduce the issue. This has been assigned to one of our developer for resolution.

Best regards,

Jeff Dagenais

avatar

Hello,

The fix will be available in the next version.

Regards,

Hubert Mireault