RDM crashs after importing datasource
Hello,
in the moment we are using local configurations without any problems.
We want to centralize our configurations, so we started to use datasources (SQL)
After importing the sources, RDM crashs within 1-2minutes.
I think I already located the problem, but I can't find a solution.
We redirect the APPDATA to a networkshare %Server%\user\
RDM seems to have a problem with that, so we mapped the appdata and set the rdm-config to a driveletter .
Thats works fine with "localconfigurations" but not with datasources.
RDM 10.0.4.0. (EE)
OS: Windows 2012 R2
Thanks in advanced.
Hans.
PS:
The override method didn't work either.
Without the APPDATA redirect, it runs perfect.
All Comments (10)
Do you have the error message?
David Hervieux
Yes, there is one, forgot to post it.
(german error message)
Name der fehlerhaften Anwendung: RemoteDesktopManager.exe, Version: 10.0.4.0, Zeitstempel: 0x5435993a
Name des fehlerhaften Moduls: clr.dll, Version: 4.0.30319.34014, Zeitstempel: 0x52e0b784
Ausnahmecode: 0xc00000fd
Fehleroffset: 0x0041c732
ID des fehlerhaften Prozesses: 0x3078
Startzeit der fehlerhaften Anwendung: 0x01d00499980a4738
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe
Pfad des fehlerhaften Moduls: C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
Berichtskennung: 71bce04a-708e-11e4-80e7-00155d7413d3
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:
Hi,
It's hard to debug since it's not a .NET exception. Could you verify in the application logs? It's located in Help->View Application Logs
David Hervieux
Hi,
>Could you verify in the application logs?
That's not possible, I can't open RDM after the crash.
I have to delete the configfiles + copy the Default config
Is there another way to view the logs?
Hans.
Hi,
You can send me the file RemoteDesktopManager.log.db located in %LocalAppData%\Devolutions\RemoteDesktopManager
David Hervieux
Hi again,
under "%LocalAppData%\Devolutions\RemoteDesktopManager" is no such file.
I could find the file under "Appdata\Devolutions\RemoteDesktopManager" but without any content.
/Hans
Do you use it on a terminal server?
David Hervieux
We use it on a Windows 2012 R2 Server, but without the terminalserver role.
hi there!
would the "override.cfg" help to debug/workaround this issue?
@Hans42: you can find information about this file in the user manual under "2.1.2 Configuration File Location"
KR
Guenther
Hello Guenther,
the override Methode didn't work either, as i mentioned in my first post.
.Hans