RDM crash continiously

avatar

Hello,

if we start RDM an open a Microsoft Remote Desktop (RDP) Connection it works. But after we logout from Windows RDP session an would like to open a new RDP session, we get the following error. After Crash we must restart RDM.

- Terminalserver 2008 R2 Std. SP1 64-bit
- mstsc.exe --> 6.3.9600.16415


Event Log:
Name der fehlerhaften Anwendung: RemoteDesktopManager.exe, Version: 9.2.10.0, Zeitstempel: 0x537e00a8
Name des fehlerhaften Moduls: KERNELBASE.dll, Version: 6.1.7601.18409, Zeitstempel: 0x53159a86
Ausnahmecode: 0xee05ff6e
Fehleroffset: 0x0000c42d
ID des fehlerhaften Prozesses: 0x%9
Startzeit der fehlerhaften Anwendung: 0x%10
Pfad der fehlerhaften Anwendung: %11
Pfad des fehlerhaften Moduls: %12
Berichtskennung: %13

I tested all Settings (Options/Types/RDP): Version 5.0 - 8.0 an Standard.


regards
edited by Sandmanyz on 10/23/2014

Clipboard.jpg

All Comments (7)

avatar

Could you try to uncheck the RDP Experience tab Load plug-ins in embedded mode?

David Hervieux

avatar

If i try extern instead of embedded, it works. But we woul like to use embedded mode

avatar

We are still haven't found why the ActiveX crashes with the logoff. Have you tried to keep the embedded mode but uncheck the Load plug-ins settings?

David Hervieux

avatar

David Hervieux

avatar

I tested with and without reg key tofClientDisableUDP....same Problem. Now we installed Version 10.0.4.0 but the new Version doesn't solve the problem.

avatar

Since it seems that you can easily reproduce it. I will ask you few questions:

Can you reproduce it in 64 bit?
Can you reproduce it with the UI Classic mode?
Can you reproduce it if you disable all the shared resources like Drives, Printers, Smart Cards?
Do you use a VPN?

David Hervieux

avatar

Can you reproduce it in 64 bit?
same Problem

Can you reproduce it with the UI Classic mode?
i set chebox "Use classic dashboard" but the rdm crasches

Can you reproduce it if you disable all the shared resources like Drives, Printers, Smart Cards?
i deactivated all local ressources and rdm crashes

Do you use a VPN?
no




EDIT:
Problem solved. Your first message is the solution......

Experience tab Load plug-ins in embedded mode?

I thought i tested it but now the box was checked. sorry
edited by Sandmanyz on 11/21/2014