RDM Error

Hello,

Do you see a corresponding entry in the Windows Event Viewer? Sometimes the binary data is a textual message that gives critical information.

Thank you

The first error:

Log Name: Application
Source: .NET Runtime
Date: 09/24/2014 4:14:56 PM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: BIRMVPC01.bettcher.net
Description:
Application: RemoteDesktopManager.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.IOException
Stack:
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.FileStream.BeginWriteCore(Byte[], Int32, Int32, System.AsyncCallback, System.Object)
at System.IO.FileStream.FlushWrite(Boolean)
at System.IO.FileStream.Dispose(Boolean)
at System.IO.FileStream.Finalize()

Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-24T20:14:56.000000000Z" />
<EventRecordID>95992</EventRecordID>
<Channel>Application</Channel>
<Computer>BIRMVPC01.bettcher.net</Computer>
<Security />
</System>
<EventData>
<Data>Application: RemoteDesktopManager.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.IO.IOException
Stack:
at System.IO.__Error.WinIOError(Int32, System.String)
at System.IO.FileStream.BeginWriteCore(Byte[], Int32, Int32, System.AsyncCallback, System.Object)
at System.IO.FileStream.FlushWrite(Boolean)
at System.IO.FileStream.Dispose(Boolean)
at System.IO.FileStream.Finalize()
</Data>
</EventData>
</Event>

And second error:

Log Name: Application
Source: Application Error
Date: 09/24/2014 4:14:58 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BIRMVPC01.bettcher.net
Description:
Faulting application name: RemoteDesktopManager.exe, version: 10.0.0.0, time stamp: 0x54205f26
Faulting module name: KERNELBASE.dll, version: 6.1.7601.17651, time stamp: 0x4e211319
Exception code: 0xe0434352
Fault offset: 0x0000b9bc
Faulting process id: 0x1afc
Faulting application start time: 0x01cfd7f0a1dbea04
Faulting application path: C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 74747a92-4427-11e4-8599-005056b60010
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-09-24T20:14:58.000000000Z" />
<EventRecordID>95993</EventRecordID>
<Channel>Application</Channel>
<Computer>BIRMVPC01.bettcher.net</Computer>
<Security />
</System>
<EventData>
<Data>RemoteDesktopManager.exe</Data>
<Data>10.0.0.0</Data>
<Data>54205f26</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.17651</Data>
<Data>4e211319</Data>
<Data>e0434352</Data>
<Data>0000b9bc</Data>
<Data>1afc</Data>
<Data>01cfd7f0a1dbea04</Data>
<Data>C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.exe</Data>
<Data>C:\Windows\syswow64\KERNELBASE.dll</Data>
<Data>74747a92-4427-11e4-8599-005056b60010</Data>
</EventData>
</Event>

Hello,

Thank you for that, but sadly it does not include a call stack with information from our own code, nor does it say which file is being accessed. We can't know where to start.

We'll monitor this issue and see if we can isolate it.

If ever you can find a recipe to reproduce it, let us know.


Thank you

Hi,
I remember to have fixed a possible issue in thread. Do you use RDM 10?

Yes, I use RDM 10. Was getting it on the Beta 9 versions as well.

This is a strange error. What data source type do you use?

The database is located on a SQL Express 2008 instance on a Windows 2008 Server. Only happens on my desktop PC which a VM. When I use my notebook PC which runs RDM 10 connecting to the same DB, I don't get the error. I have tried to re-create the error by opening and closing RDM, but I can't.

I will investigate with the info you gave me.