XmlDeserializationException error

I've tried renaming the cfg file that was suggested in here for a similar error but it didn't work in this case.

Normal 0 false false false EN-US X-NONE X-NONE /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:10.0pt; mso-para-margin-left:0in; line-height:115%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri","sans-serif"; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:"Times New Roman"; mso-bidi-theme-font:minor-bidi;} Unexpected error, contact your administrator

OS: Windows XP Service Pack 3 32-bit

XmlDeserializationException - There is an error in XML document (0, 0).

at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromFile(String fileName, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.OptionManager.DoLoadOptionExtension()
at Devolutions.RemoteDesktopManager.Managers.OptionManager.LoadOptions()
at Devolutions.RemoteDesktopManager.Managers.ApplicationManager.InitializePhaseOne(String[] args, ApplicationDescriptor applicationDescriptor)
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)

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InvalidOperationException - There is an error in XML document (0, 0).

at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists)

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XmlException - Root element is missing.

at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read270_OptionExtension()============================
edited by jaychamp on 3/19/2012