Hello,
We have RDM ManagerEnterprise Edition version 6.6.0.0 (Remote Desktop 6.1.7601.17514) and it crashes really very often.
Do you have an idea about what can make it fail ?
Thanks.
Hi,
I need more details to see what could be the source. You can also try the new release (7.0.2.0) because we have fixed multiple memory issues.
David Hervieux
Do I need an additional license for the the new release, or is it ok with my current one?
Thanks.
Do you know when you bought RDM? We include one year of free upgrade with each sales
David Hervieux
Yes, we bought it at the beginning of february 2012.
Could you please tell me the way to get the new release installed?
Excellent! I suggest you to create a backup of your data before. Download it from our web site directly.
http://remotedesktopmanager.com/remotedesktopmanager/Home/Download
We will activate the auto update soon.
David Hervieux