Remote Desktop Manager crashes very often

Remote Desktop Manager crashes very often

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Hello,
We have RDM ManagerEnterprise Edition version 6.6.0.0 (Remote Desktop 6.1.7601.17514) and it crashes really very often.
Do you have an idea about what can make it fail ?
Thanks.

All Comments (5)

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Hi,
I need more details to see what could be the source. You can also try the new release (7.0.2.0) because we have fixed multiple memory issues.

David Hervieux

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Do I need an additional license for the the new release, or is it ok with my current one?
Thanks.

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Do you know when you bought RDM? We include one year of free upgrade with each sales

David Hervieux

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Yes, we bought it at the beginning of february 2012.
Could you please tell me the way to get the new release installed?

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Excellent! I suggest you to create a backup of your data before. Download it from our web site directly.

http://remotedesktopmanager.com/remotedesktopmanager/Home/Download

We will activate the auto update soon.

David Hervieux