Problem with Putty and RDP

avatar

Hi, if I configure an embedded putty session and I switch from putty to rdp and back, the screen of the embedded putty session is messed up.

No problems if I open the putty session as external.

Version of RDM 9.2.9.0

Many thanks in advance.

All Comments (22)

avatar

Could you try to test it in the Classic UI mode (File->Options | User Interface)

Regards

David Hervieux

avatar







Hi David, I was using the classic UI. I tried to switch to the Modern (both Ribbon and Menu) and the problem disappeared.
Is there a way to fix the problem with the classic UI (I prefer it)?

Thank you very much!

avatar

I will try to test it in Classic UI to see. It's two different UI framework and they don't behave the same.

David Hervieux

avatar

Could you send me a printscreen of what you get in classic UI? I think you can increase the buffer size to avoid a problem but I'm not sure.

David Hervieux

avatar




Hi David, here is how it looks like (I opened an ssh putty session, then I switched the tab to an rdp session, then I switched back the tab to the putty session).

_after.jpg

_before.jpg

avatar

Thank you. I have entered a bug in our database. We will look into it

David Hervieux

avatar

Hi David,
is there any update to this bug? I prefer the clean Classic UI instead of the modern one.
Thanks

avatar

It's still on our bug list. We haven't had the time to look into it but we will

David Hervieux

avatar

Hi fg,

I had a similar problem with PuTTY. I found that setting PuTTY to change the font size instead of the default for changing the number of rows and columns helped my issue.

So in PuTTY settings, Window, "When window is resized:" change this option to "Change the size of the font" and test.

The disadvantage to this is that I would want to keep RDM at full screen and not resize my PuTTY sessions.

avatar

@9Nails:
I changed the options but the font gets real realy big. So this is no solution for me.

@David:
I have the Enterprise Edition 10.5.4.0 installed and the issue still exists. Do you have any updates on this?

avatar

Hi,
We have started our own implementation of Putty based on the source code. This issue is fixed internally (it's a bug in the Putty source code due to their implementation) but this is not production ready. We are working hard to replace the Embedded Putty application by our own Putty ActiveX. This should be ready somewhere this summer.

Sorry about that.

David Hervieux

avatar

Hi,

I have the same problem, is there any update to this bug?

Thanks

avatar

Hello Jean-Francois,

what version of RDM are you running?

Could you give a try to RDM Beta 10.9.11.0
http://remotedesktopmanager.com/Home/Download#beta

Best regards,

Jeff Dagenais

avatar

I gave it a try, but it's not working. The font is realy big.
Not really usable. I wait for a next version :)

avatar

What do you mean by the font is really big? Do you have a print screen?

David Hervieux

avatar

Hello David,
sorry for late answer. The big fonts appear when you use the options 9Nails suggests above.
But when you switch between two sessions (RDP or SSH) or minimize and maximize the RDM Window the putty session messed up. We switched to the embedded SSH Shell Rebex and it works very well.

avatar

Thank you for the update.

David Hervieux

avatar

Any updates on this issue for embedded Putty/Kitty sessions?

I am currently evaluating the product for purchase and this is a really annoying bug.

I have a lot of custom sessions defined in Putty/Kitty so falling back to use the Rebex Shell is not a viable option. There are no ways to customize colors of the terminal outside the generic pre-defined colors that I can locate; so I am stuck using Putty/Kitty sessions with this annoying bug.

avatar

Hello Jeff,

You could use the SSH Shell entry type (which is our own implementation of PuTTY). You can change the colors in File > Options > Types > Terminal > Colors and have the same choice as with a PuTTY session.

Regards,

Hubert Mireault

avatar

How do you do custom color codes? Where can I enter my own RGB values? On top of that, where are all the ANSI colors in your implementation? All I see are the generic colors, which quite frankly are UGLY if you spend any time on a terminal doing work. Which is my point that I'm stuck using Putty/Kitty since you there doesn't seem to be a way to define your own colors..

avatar

In File > Options > Types > Terminal > Colors you have the option to override the colors, where you can set every color PuTTY allows to set, including the ANSI colors. When you select a color, you can then press the More Colors button which allows you to select a custom color, allowing you to enter a custom RGB.




This will set the colors for every SSH Shell entry (not rebex or putty, just our own integration of SSH)

Regards,

Hubert Mireault

2016-03-16 11-55-19.jpg

2016-03-16 11-53-19.jpg

avatar

Exactly what I needed, thanks!