RDM 9.2.10.0 stops logging in correctly via RDG
I use RDM to log in to remote machines via RD Gateway. Credentials for the destination are kept in LastPass; credentials for the RDG machine are kept in a local credential.
After some random period, starting a session fails with a 4625 error on the target machine. Login to the RDG machine is just fine. Security error 4625 is a login error; the details in the log say it's a bad password or userid.
The passwords and userids are correct in LastPass. The same credentials can be used to login via the Windows 8.1-level RDP client, the iOS RDP client and the Mac OS X client.
Restarting Windows resolves this problem until it randomly appears again.
I would guess this has something to do with RDM's failure to pull the correct userid and password from LastPass but since it isn't a crash, I am not sure of this.
You should know that I have a very large LastPass store as I have multiple clients' credentials stored in it. It wouldn't surprise me if this is an out-of-memory problems since a reboot appears to fix it.
Thx.
All Comments (3)
Could you verify the application log in Help->View application logs?
David Hervieux
Hi.
Does this help?
[07/22/2014 14:51:18]ERROR SILENT System.NullReferenceException: Object reference not set to an instance of an object.
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at DevExpress.XtraTab.XtraTabControl.OnTagPagesCollectionChanged(Object sender, CollectionChangeEventArgs e)
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at DevExpress.XtraTab.XtraTabPageCollection.OnInsertComplete(Int32 position, Object value)
at System.Collections.CollectionBase.System.Collections.IList.Add(Object value)
at DevExpress.XtraTab.XtraTabPageCollection.Add(XtraTabPage page)
at DevExpress.XtraTab.XtraTabPageCollection.Add(String text)
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbon.RefreshTabGroups()
at Devolutions.RemoteDesktopManager.Managers.EmbeddedViewManager.Close(IFormConnectionContainer childForm)
No it's not related. Could you give a try to RDM beta?
David Hervieux