RDM 9.2.10.0 Crashing
I upgraded to RDM 9.2.10.0 from 9.2.2 or .5 (I don't remember). We have the enterprise version and all of our sessions are stored in SQL. Every time I launch RDM it crashes while loading the connections from the database. I have attached some windows event entries and a crash report.
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Event Logs
Faulting application name: RemoteDesktopManager.exe, version: 9.2.10.0, time stamp: 0x537e00a8
Faulting module name: KERNELBASE.dll, version: 6.3.9600.17055, time stamp: 0x532943a3
Exception code: 0xe053534f
Fault offset: 0x00011d4d
Faulting process id: 0x%9
Faulting application start time: 0x%10
Faulting application path: %11
Faulting module path: %12
Report Id: %13
Faulting package full name: %14
Faulting package-relative application ID: %15
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System Spec:
Microsoft Surface 2 Pro
Windows 8.1.1 (and all latest updates)
edited by CaileanAdriyel on 7/16/2014
RDM Crash Reports.zip
All Comments (4)
By the way I did delete my Users[ME]\AppData\Local\Devolutions folder and was able to run RDM 9.2.10.0 but as soon as I connected it to the SQL data store it began crashing again. Between the "old" version and the "new" version we haven't changed any SQL rights or permissions, has anything major changed in the database?
I just found this post (http://forum.devolutions.net/topic15070-rdm-crash-on-startup-connect-to-sql-azure.aspx) elsewhere in the forum it is exactly what I am experiencing.
Unfortunately as the other thread suggests I cannot install the beta unless I can leave the database alone. I can't upgrade the DB to the beta version until our whole team is ready to upgrade.
Hi,
You can upgrade the database. We just add some indexes to speed up the performance. There is no breaking change in the database structure. Just make sure to backup the database before.
David Hervieux