uninstall RDM

Published 14 years ago

Hi,

i have rdm 6.1.0 installed and was trying to upgrade to version 6.6. The problem is that setup allways asks about an rdm.6.1.0 msi file and the process stops at that point.
I've already tried to uninstall but unfortunately had the same result, even thought in one of my attempts i converted an Exe to MSI.
Does anyone knows how to resolve this?

Thanks in advance.

All Comments (7)

David Hervieux

Published 14 years ago

Hi,
You can download the old version msi here:

http://remotedesktopmanager.com/download/Setup.RemoteDesktopManager.6.1.3.0.msi

Also you can unzip the new binaries to do the manual upgrade.

David Hervieux

wraith

Published 14 years ago

Manual upgrade worked.

Thanks

fdestasio

Published 11 years ago

I have the same issue, the link referenced above is now dead. Is there a new link for the download of the 6.1.3.0 msi?

Thanks,

Jeff Dagenais

Published 11 years ago

Hi Frank,

You can download RDM 6.1.3 here
http://remotedesktopmanager.com/Home/PreviousVersion

Best regards,

Jeff Dagenais

David Hervieux

Published 11 years ago

It seems that we no longer have this version on our web site. Perhaps you could try to upgrade it and uninstall the upgrade.

Sorry about that.

David Hervieux

fdestasio

Published 11 years ago

Unfortunately the upgrade still references the msi for uninstall.

Jeff Dagenais

Published 11 years ago

Hi Frank,

Could you try to run the Microsoft Fix It tool to repair problems related to installation or removal of program on computer
https://support.microsoft.com/en-us/mats/program_install_and_uninstall

Best regards,

Jeff Dagenais