RDP embed vs external

I've upgraded to beta 6.9 and the problem is still happening.

Hi,
Do you mean the the automatically log in or really not connect?

Hi again,
Could you try to enable the Network Level Authentication for those who don't connect in embedded mode.

When I try to launch the session in embedded, it just shows a white screen in the tab. When I go to the dashboard and launch external, it opens and logs in just fine (I have the password stored in the session).

Have you found the Network Level Authentication setting? It's in the Advanced tab page of the RDP setting in the session

It is not a problem with logging in. In external, it works and logs in just fine. When in embedded, it adds the tab at the top and looks like it is doing something, but it just shows a white screen.

This is what the screen looks like in embedded mode ... never changes ...

Any ideas?

This happens with a couple of other sessions as well.
edited by bti on 1/23/2012

You have never answered about the Network Level Authentication setting?

I changed it and nothing changed

Could you verify the application log (Help->View Application Log)?

The log is empty.

I have to test for you.

1. Could you try it on another machine?
2. Could you set the debug level to 1 in the application Options (Advanced tab) and recheck the log

Thank you for your help

I will make the changes and send the log ... FYI - a sub contractor introduced me to this product when he came on site. He can connect to everything from his laptop just fine and we have the same version and the same sessions. I actually imported his session list for his items that pertain to my network.

How can I send you the log?

Send it to support at devolutions.net

Sent.

was there a solution to this as a friend of mine who i recommended the software to has the same issue?

Could you try to install the RDP client 7.0 for XP?

http://support.microsoft.com/kb/969084

he is using windows 7 which comes with rdp 7

ok,
Could you give me more details of the problem just to make sure it's not something else?

he says that sometimes when he tries to connect to a session he gets a white screen, he has to restart the program to get it to work.

So for the same connection, after the restart, it works?

yes it does but the white screen is happening often