This just started happening today. I've completely uninstalled and re-installed the application 3 times :( I'm not exactly sure what XML document it would be referring to since I used the SQL Data Source.
Unexpected error, contact your administrator
OS: Windows 7 Service Pack 1 32-bit
XmlDeserializationException - There is an error in XML document (0, 0).
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromFile(String fileName, Type type, Boolean createAnInstanceIfNotExists)
at Devolutions.RemoteDesktopManager.Managers.OptionManager.DoLoadOption()
at Devolutions.RemoteDesktopManager.Managers.OptionManager.LoadOptions()
at Devolutions.RemoteDesktopManager.Managers.ApplicationManager.InitializePhaseOne(String[] args, ApplicationDescriptor applicationDescriptor)
at Devolutions.RemoteDesktopManager.Program.Main(String[] args)
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InvalidOperationException - There is an error in XML document (0, 0).
at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
at System.Xml.Serialization.XmlSerializer.Deserialize(Stream stream)
at Devolutions.RemoteDesktopManager.Managers.SerializationManager.LoadObjectFromString(String str, Type type, Boolean createAnInstanceIfNotExists)
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XmlException - Root element is missing.
at System.Xml.XmlTextReaderImpl.Throw(Exception e)
at System.Xml.XmlTextReaderImpl.ThrowWithoutLineInfo(String res)
at System.Xml.XmlTextReaderImpl.ParseDocumentContent()
at System.Xml.XmlTextReaderImpl.Read()
at System.Xml.XmlTextReader.Read()
at System.Xml.XmlReader.MoveToContent()
at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReaderOption.Read127_Option()============================
Hi,
It seems that your config file is corrupted. Could you try to rename the file remotedesktopmanager.cfg to anything else? This file is located in %LocalAppData%\Devolutions\RemoteDesktopManager
Regards
David Hervieux
That fixed it! Thank you!
This should not happen anymore in the next version.
David Hervieux