RDM 6.6.0.0 Enterprise Crashes
When I open multiple RDP connections within RDM, RDM crashes with the information below. Any help would be appreciated.
Description:
Stopped working
Problem signature:
Problem Event Name: APPCRASH
Application Name: RemoteDesktopManager.exe
Application Version: 6.6.0.0
Application Timestamp: 4ea4c14a
Fault Module Name: nvwgf2um.dll
Fault Module Version: 8.17.12.5896
Fault Module Timestamp: 4c378e9d
Exception Code: c0000005
Exception Offset: 000a3e8d
OS Version: 6.1.7601.2.1.0.400.8
Locale ID: 1033
My system:
Windows Server 2008 R2 SP1 Datacenter (x64)
8 GB RAM
Intel Core2 Quad CPI 2.6 GHz
.Net 2.0.50727
RDP 6.1.7601.17514
connecting to SQL Server 2008 R2 (10.50.2500) data source via SQL Server login (with sysadm rights and dbo database schema)
All database connection tests in Data Source dialog are successful.
All Comments (4)
Hi,
I verified and nvwgf2um.dll is your driver video card. Could you try to update the drivers? Maybe also you could try to disable the Theme. I saw a problem with the ActiveX and the Theme
David Hervieux
Thanks for the quick response. I updated my video cards and ensured that Themes is disabled. In my Windows Server 2008, Desktop Experience (which I believe includes Themes) is not installed. However, I am still getting crashes with the same error message.
These crashes only started after I had upgraded from RDM 6.1.3.0 to RDM 6.6.0.0. I was satisfied with 6.1.3.0, is there a way to 'roll back' my SQL database and just use the older version?
You could just use the old version. I think that it will compatible. By the theme, I mean the theme in the RDP configuration and not in your Windows. TRy it side by side by unzipping it in c:\RDM
http://remotedesktopmanager.com/remotedesktopmanager/Home/PreviousVersion
David Hervieux
Ok, my mistake regarding Themes. Yes, disabling Themes for each session seems to have corrected the problem. Thanks!