RDM opens, but doesn't load database
We have 7 users of RDM that access a common database. This database is on a common network share that we all have full access rights to. RDM functioned fine up until version 6.3. Beginning with that version to the present 6.6.0 version, we have experienced frequent issues with RDM opening with the database properly. Sometimes it will work if you close RDM, browse to the share in Windows Explorer, then try reopening RDM, but not always.
I've gone in and edited the data source, using both fully qualified name paths as well as mapped drives. I've seen no change in behavior. It is very frustrating, to say the least. Any suggestions?
All Comments (6)
Hi,
I suppose that's an Access database? You could try to do a compact but the real solution is to use a SQL Server data source.
David Hervieux
Yes, it is an Access db, but it's only 132k. Would hope something that small wouldn't cause load problems on a 1Gb LAN. Because of how small it is, haven't really considered SQL.
We haven't done anything for Access since the version 5.0 I think but we it's not longer the default database because we have receive multiple support incident with Windows 7. The problem is not the database size, it's sometime the Locking mecanism for multiple users because everybody is working in the same table.
David Hervieux
do you receive a specific error, maybe you could verify the application log in the help menu?
David Hervieux
Log shows this error message:
[11/2/2011 3:12 PM]ERROR System.ComponentModel.Win32Exception: The system cannot find the file specified
at System.Diagnostics.Process.StartWithShellExecuteEx(ProcessStartInfo startInfo)
at System.Diagnostics.Process.Start()
at System.Diagnostics.Process.Start(ProcessStartInfo startInfo)
at Devolutions.RemoteDesktopManager.Managers.UpdateManager.CompleteUpdate(String oldVersionPath)
at Devolutions.RemoteDesktopManager.Managers.ConsoleManager.ProcessSingleFileArgument(String argument)
Hi,
I don't think that's related to your problem.
David Hervieux