Remote Desktop Manager crashes directly after start. This is my error log:
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[10/28/2011 3:32 PM]ERROR System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
at System.Guid..ctor(String g)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.VerifyMissingAddons(IEnumerable`1 connectionList)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnectionsFromDataSource(BaseConnectionDataSource connectionDataSource)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections(BaseConnectionDataSource connectionDataSource)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.RefreshConnections()
at Devolutions.RemoteDesktopManager.Forms.FrmMainBase.RefreshAllConnectionView(Boolean saveState, Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Forms.FrmMainBase.RefreshView(Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.set_DataSource(BaseConnectionDataSource value)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDockable.cbDataSources_SelectedIndexChanged(Object sender, EventArgs e)
at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
[10/28/2011 3:33 PM]ERROR System.FormatException: Guid should contain 32 digits with 4 dashes (xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx).
at System.Guid..ctor(String g)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.VerifyMissingAddons(IEnumerable`1 connectionList)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnectionsFromDataSource(BaseConnectionDataSource connectionDataSource)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections(BaseConnectionDataSource connectionDataSource)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.RefreshConnections()
at Devolutions.RemoteDesktopManager.Forms.FrmMainBase.RefreshAllConnectionView(Boolean saveState, Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Forms.FrmMainBase.RefreshView(Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.set_DataSource(BaseConnectionDataSource value)
at Devolutions.RemoteDesktopManager.Forms.FrmMainDockable.cbDataSources_SelectedIndexChanged(Object sender, EventArgs e)
at System.Windows.Forms.ComboBox.OnSelectedIndexChanged(EventArgs e)
at System.Windows.Forms.ComboBox.WmReflectCommand(Message& m)
at System.Windows.Forms.ComboBox.WndProc(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
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This is my Windows Log:
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Fault bucket , type 0
Event Name: CLR20r3
Response: Not available
Cab Id: 0
Problem signature:
P1: remotedesktopmanager.exe
P2: 6.6.0.0
P3: 4e9f6105
P4: System
P5: 2.0.0.0
P6: 4ca2ba90
P7: 1fb2
P8: 1bd
P9: System.Net.WebException
P10:
Attached files:
These files may be available here:
C:\Users\tv-rr-432\AppData\Local\Microsoft\Windows\WER\ReportQueue\AppCrash_remotedesktopman_aed56091ca8baec7f31cd49bf29d4eed13b361b_1874384f
Analysis symbol:
Rechecking for solution: 0
Report Id: 69726aa5-0521-11e1-927c-20cf30085545
Report Status: 36
edited by geinzmrk on 11/2/2011
Hi,
Did this happened right after the update? It seems that an add-on is not recognized.
David Hervieux
This is a fresh installation on a fresh win 7 system. I did not update or upgrade. I did not install additional plugins. A SQL database is used for the connections.
Hi,
Have you used the msi, the zip or the exe to install it? When have you downloaded it? Could you try to download the zip and unzip it to overwrite the current install. We have uploaded an updated binaries.
David Hervieux
Seems as expanding your updated binary files solves the problem. Now everything works. Thank you.
Great, sorry about all the trouble.
David Hervieux