delete group doesn't work

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Running 9.2.6.0 x64. Trying to delete a group from the navigation pane by right clicking and selecting delete group or using the keyboard shortcut prompts with "do you really want to delete group 'groupname' (x sessions)" and when I hit yes it just deletes whichever sessions is selected on the dashboard but the group remains. If I delete all the sessions in the group then the group will delete.

All Comments (14)

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Hi,
What data source type do you use?

David Hervieux

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The issue appears when using sql. I tested using a local data source and the group deleted properly.

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Could you take a log at the application in File->View Application Logs?

David Hervieux

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Hmm, I'm not finding what you are asking for. I don't have an option for view application logs under the file menu in rdm. I'm guessing you don't mean the windows application logs either as I didn't see anything logged there.

Thanks for your help David.

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No in RDM Help -> View Application Log, sorry for the typo.

Regards,

Stéfane Lavergne

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Got it, doesn't show anything there.

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If you create a group, add a new RDP session. Don't do anything with the session and try to delete the group. Does it work? I want to know if it was something linked in the database that could cause the problem. For example an attachment or a log.

David Hervieux

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Created new group, created on session (rdp) within the group. Right click on the group and select delete group. Group remains, highlighted session on dashboard remains. Thanks again.

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Ok,
I will do a special build just for you and I will add some debug information. Give me an hour

David Hervieux

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Have you tested the special build?

David Hervieux

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Sorry, haven't had a chance yet. Will get to it this evening. Thanks for your help.

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Ok, I ran this build and reproduced the issue. Since the layout wasn't configured the way mine is I noticed some interesting behavior. The issue occurs when the navigation window is set to hide. If I pin the navigation page the delete works properly. It seems like the issue is that the delete is selecting the currently selected element rather than the one that was chosen for deletion. Are there logs that this build produced that you need me to upload?

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Hi,
Thank you for these details. I will verify what could be the issue. I think I might know the root of the problem but I'm not sure to find a solution quickly.

David Hervieux

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Thanks. I really appreciate the fast response.