Attachments not shown

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Hi,

next potential bug:

i tested with local db & rdms.

if you attach a file to a folder by right-click, properties, attachments, ....
AND the folder has subentries (rdp, vpn, etc.) the attachment doesn't show up in Attachments-Footer
if there is a subfolder, it shows up

this doesn't happen when using local db, only reproduceable with RDMS

in one case, there it is very strange:
if you attach a file to the folder "CustomerA" a subfolder gets created with full structure from root to CustomerA and a few random entries from CustomerA get moved into that folder.
it's not a local-pc-cache-problem, bcos its reproduceable from every machine that has access to that folder.

mailed to you the profiler (info at devolutions)

Kind Regards
Markus

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All Comments (5)

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Hi,

Could you post some print screens of your structure in RDM please.

Regards,

Jeff Dagenais

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hi,

sorry for my late reply - got ill

i attached you 2 screens, one from my test-db, 2nd from production-sys

Kind Regards
Markus

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structure.PNG

structure1.PNG

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as there is no news, i expect that you cannot reproduce?

could it be that our db is corrupted?
how can this happen?
will a full export / re-import solve that prob?

Kind Regards
Markus

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Hi,

Could you try to right-click on a folder, select Add -> Add Attachment and attach a file to the folder.

Do you see the file in the attachment footer?

Best regards,

Jeff Dagenais

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hi,

no, i do not see it.
same if i add in attachment footer, its not visible in rclick folder -> attachments

checked a few folders, and it happens everywhere if i add attachment by footer, its not visible in settings-attachments and vice versa
edited by SMG on 4/23/2014

Kind Regards
Markus

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