Copy to clipboard fails

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I often have trouble doing "copy to clipboard" actions. I get a dialog that says "Nothing to copy to the clipboard!"

I think that this occurs on sessions that have subconnections. It may also be important to note that most of my sessions use credential repositories.

All Comments (19)

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Can you give me more details or a specific case with the session type?

David Hervieux

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Sure. I have one named "VMH1" that's in my folder "Sessions -> <redacted> -> Managed Customers -> <redacted> -> VM Hosts (managed nodes)". It's a Putty session with credentials in the credential repository "<redacted> -> Managed Customers -> <redacted> -> VMH". It has two subconnections: an FTP (really WinSCP) one and an https one.

If I duplicate the connection, it doesn't copy the subconnections, but it does copy the bug.

If I change the credential repository, the bug does not go away. If I select the same credential repository in another connection, I can copy it from that one.

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Does it happen for the password only or for the password also?

David Hervieux

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I am not able to copy either username or password in these cases.

I'm happy to turn on some debugging and send you logs if it will help.

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Also, my coworker using the same data source (a SQL Server data source) has the same problem with the same sessions.

Maybe the source is corrupt somehow?

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CAn you export it and send it to me?

David Hervieux

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Um, no. Exporting from the Data Sources window seems to only export the SQL Server connection info, and all of the File -> Export options in the main window are greyed out. Maybe because it's locked? If so, I can probably get our SQL admin to export it for you.

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Actually, I have one with the same symptom in an unlocked SQL Server connection that I can export. Sending it to you via PM.

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Hi,
Can you try this version and set the debug level to 1

http://remotedesktopmanager.com/download/Setup.RemoteDesktopManager.6.1.6.0.msi

Use the copy for the username. I will get a special message if it's empty

David Hervieux

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Nothing different happened. Is there a log I need to send you?

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Hi,
You show see a message box when the username is empty

David Hervieux

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I get a dialog that says "Nothing to copy to the clipboard!", same as before.

This is the same thing that happens when I try to copy the username or password from a session that actually doesn't have one.
edited by wfaulk on 7/11/2011

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Ok,
Are you sure the the debug level is set to one? Can you try to download again the binaries?

David Hervieux

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David Hervieux

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Yes. Debug is set to 1. I installed the MSI you linked earlier as well as the EXE just now. Both of them showed version 6.1.6.0 in the status bar of the app. I also tried setting the debug higher -- to 5 -- still with no apparent change.

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David Hervieux

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Now I got it:

user name '' for the session type Putty with credential id <none>

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Ok,
if you look at the session, does it really contains a username?

David Hervieux

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Hi,
I reproduced with Putty, fix coming soon.

David Hervieux