RDM Not Responding

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Hi,

Currently using RDM 9.1.6.0 but this has been happening for a number of versions now. What happens is when I have an RDP session open and I use the Log Off or Disconnect option within that session, RDM will freeze and come up with the (Not Responding) message in the title bar. I have given it a few minutes to see if it will fix itself but it never does. I have attached a screenshot so you can see at what point it freezes.

Note that this doesn't happen all the time - it seems completely random. The systems I am generally RDP'ing to are Server 2008 R2 and Server 2012 / Server 2012 R2 if that makes any difference.

All Comments (7)

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Anything in the application log (Help -> View Application Logs)?

Stéfane Lavergne

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No, the application log doesn't show anything at all. I cleared it this morning in hopes it would log something when it happened but after the crash I opened it back up and it was still blank.

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Does this happen if you logoff the session directly in the RDP connection?

David Hervieux

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That's correct. If I X out of the tab it works fine - but logging off of the RDP session is what causes the lockup. But like I mentioned previously not all the time, I haven't been able to make it happen on purpose.

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But if you do the logoff with the remote start button?

David Hervieux