Cannot Ping

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For some reason RDM is not letting me ping any more. When I try to ping it tells me 'No internet connection detected.'. I haven't changed any settings in the program and I do have internet connection. Is there a setting I need to modify? I running v6.0.1.0 on Windows 7 Enterpise 32.

All Comments (11)

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Hi,
I did a test and cannot reproduce, can you post a print screen, maybe I will be able to see something?

David Hervieux

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One thing, I ust upgraded to Offcie 2010. The Local Data Source shows that it is offline. Could that be the issue?

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It's possible, if you have too many problem with the Access data source, try to move to an xml data source.

David Hervieux

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Here is a screen shot.

ping.jpg

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I created new xml data source and it does the same thing.

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Hi,
I found the place where the code verify, but I don't understand why you Internet connection is not detected. Give me few hours, I will investigate and come back to you. Worst case scenario, I will disable the check.

David Hervieux

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We use this API to check if it's offline:

http://msdn.microsoft.com/en-us/library/aa384702(v=vs.85).aspx

Do you see a reason why our application could detect an offline connection?

David Hervieux

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Hi,
Can you try this small tester?

David Hervieux

OfflineTester.zip

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I clicked on the link you provided me but I am not sure how to run that code. I have zero scripting experience. Could you tell me how to run that script?

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Hi,
Have you downloaded my attachment? OfflineTester.zip ? Just click on the button and post a screenshot of the message (label)

David Hervieux

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This is what I got.

Test.JPG