How to register enterprise version after trial exp
Good Afternoon,
Our trial version expired , now i entered the serial on the datasource but the clients cant connect and read the licence key.
They still get the error "The trial version is now expired!" if they start the software and after that they get an popup "you have 0 day left to register " and they have to enter the serial manually.
How can we work around this issue, we bought an enterprise license and use an sql database as datasource
edited by Promax on 1/10/2014
All Comments (6)
Hi,
This is a known issue and I hope this will be fixed soon. For now I don't have a workaround other than manually entering the license.
I think that this could be in the version 9.1. I expect to release it this week end. I'm a little bit late.
David Hervieux
This is now in the current beta
David Hervieux
This seems to work, however i'm getting an error now :
NullReferenceException - Object reference not set to an instance of an object.
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.<>c__DisplayClass5.<FindConnectionGroup>b__4(Connection c)
at System.Linq.Enumerable.FirstOrDefault[TSource](IEnumerable`1 source, Func`2 predicate)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.FindConnectionGroup(String groupName, Boolean allowNull)
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionTreeListView.GetGroupConnections(TreeListNode nodeParam, Boolean includeConnectionGroup)
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionTreeListView.GetGroupConnections(TreeListNode nodeParam, Boolean includeConnectionGroup)
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionTreeListView.GetGroupConnections(TreeListNode nodeParam, Boolean includeConnectionGroup)
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionTreeListView.GetGroupConnections(TreeListNode nodeParam, Boolean includeConnectionGroup)
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionTreeListView.AddGroupConnections(TreeListNode nodeParam, List`1 connections, Boolean includeConnectionGroup)
at Devolutions.RemoteDesktopManager.Frames.ConnectionViews.FreConnectionTreeListView.get_CurrentConnectionsWithGroups()
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.get_CurrentConnectionsWithGroups()
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.get_CurrentFocusedConnection()
at Devolutions.RemoteDesktopManager.Business.ConnectionControlStates..ctor(IConnectionSource source)
at Devolutions.RemoteDesktopManager.Managers.SessionMenuManager.SetControlStates()
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbonBase.SetControlStates()
at Devolutions.RemoteDesktopManager.Forms.FrmMainRibbon.BeginRefreshView(Boolean checkOnline)
at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.RefreshTimerOnTick(Object sender, EventArgs eventArgs)
at System.Windows.Forms.Timer.OnTick(EventArgs e)
at System.Windows.Forms.Timer.TimerNativeWindow.WndProc(Message& m)
at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg, IntPtr wparam, IntPtr lparam)
edited by Promax on 1/12/2014
Hi,
Do you get the error every time you start the application or you refresh?
David Hervieux
Its just when its static , and its on 3 different machines where i tested the update with the serial
I have made a possible fix. I will do another build tomorrow.
After the serial is updated and a restart, do it crash again?
David Hervieux
