Forum / Remote Desktop Manager - Support

Couple of bugbears

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I have been using RDM for a while now and it's been great for the most part. However, I keep running into two very annoying issues.

1. RDM will randomly minimise when I click inside a session, causing the click to land on whatever was behind RDM. This always happens while RDM is already in focus and actively being used.

2. Clipboard sharing sometimes stops working and I have to log out of any sessions I have, exit out of RDM, then launch it all again. It's random and I can go days without seeing this issue.

I always shut my machine down at night. I install updates whenever they are available.

These issues have followed me across 3 laptops now.

Clock2 mths

Hello,

What version of RDM are you running?

Is it possible for you to send us a small video of the issue?

Best regards,



Jeff Dagenais
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Clock2 mths

Version: 2019.2.21.0 64-bit

I'll try and get a video

Clock28 days

Hello,

Perferct, let me know when you have the video, I will then send you a link to transfer it to use securely.

Best regards,



Jeff Dagenais
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Clock28 days