Forum / Remote Desktop Manager - Bug Report

RDM Free screen freezes during SSH Session.

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During an SSH Session, the top half of the screen freezes. The bottom half continues refreshing with necessary details. I've attached a screen cap of the issue.


Software:
RDM Free
Version 2019.1.32.0 64-bit
.NET Runtime: v4.0.30319
.NET Version: Version 4.7.2 or better

Memory Usage: 293MB


System Memory: 32GB

Capture2.PNG
Clock5 mths

Hello,

Could you try RDM Free 2019.1.36.0? You can download it here
https://remotedesktopmanager.com/home/download

Best regards,



Jeff Dagenais

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

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Clock5 mths

Just did and same issue still exists.

Clock5 mths

Hello,

Would it be possible for you to run the Winver command on your workstation and provide us a screenshot of the result?

Best regards,



James Lafleur

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

signaturesignature

Clock5 mths


Sure thing:

image

Clock5 mths

Hello,

Thank you for your quick reply! Would it be possible for you to update to the latest version of Window 10?
Other users with similar issues have reported that doing has solved this kind of issues.

Best regards,



James Lafleur

Happy Holiday Season!
Although our various support queues will be monitored during the coming holiday season, Devolutions' offices will be closed from December 24th, 2019, to January 1, 2020, inclusively.

signaturesignature

Clock5 mths