Digest authentication not working with specific website

Hi,
Do you use RDM 32 or 64 bit? The issue could simply be a bug in the third party that we use for embedded Chrome. Unfortunately I'm not sure how easy it will be to verify that.

Regards

Hi David,

usually I use RDM 64 bit. I tried the 32 bit version as well (both 11.1.0.0), it fails to authenticate with this specific web site using digest authentication, too.
Is there any way to support you to figure out the cause for this? Any way to activate some debug log within RDM?

Regards
Holger

First thing to do is to install the latest beta version:

http://remotedesktopmanager.com/Home/Download#beta

This version contains the latest update for Embedded Chrome.

Regards

Hi David,

I've just updated to 11.6.6.0 Beta, however there seems to be a bug (hopefully just the GUI is affected).
When "Web Browser Application" is set to "Google Chrome", there is no entry for "Digest" in the "Authentication Mode" drop-down list available. Miraculously, when switching to "Internet Explorer" and then back to "Google Chrome", "Digest" is available again. But after closing the Properties dialog window and checking back the Properties again, "Digest" is gone again. As I said, it's hopefully just a GUI glitch and the settings are still set to "Digest" on all my web resources. I don't want to change dozens of them again to "Digest" manually.

Nevertheless, the problem with Google Chrome persists. I end up at the login website with the "Login failed; please try again"message.

I noticed that now there is an option to select "NTLM" for "Internet Explorer". I gave it a try and it's working! Logging in works flawlessly!
Though "Internet Explorer" being rather second choice for web browser, we can live with that solution. But if you're interested in resolving the issue with embedded Google Chrome, I'd be happy to assist.

Now that I've upgraded to 11.6.6.0 Beta, my VMware vSphere WebClient sessions don't work anymore using embedded Chrome.
It keeps complaining, that Flash Player is not installed - but it is. I also just installed the most recent version of all three Flash Player variations (PPAPI, NPAPI, AcitveX) from http://www.adobe.com/de/products/flashplayer/distribution3.html

Restartet RDM, tried 32 Bit, tried 64 Bit - to no avail. Launching external works like a charm.

What's wrong?

Hello,

For Flash Player, could you try the following:

Best regards,

Hello,

Could you check in File > Options > Types > Web under the Chrome section if the checkbox "enable plugins" is checked? If it is not, can you check it, restart RDM and try again?

We will enable this option by default in the future.

Regards,

Hi Hubert,

thank you, that did the trick! Is this a new setting? If so, having it enabled by default seems like a wise chouice ;)

Is this setting stored in the DB or in the user specific config file?

If it's in the user specific config file ( C:\Users\<Username>\AppData\Roaming\Devolutions\RemoteDesktopManager\RemoteDesktopManager.cfg ) - is there any way to easily distribute this config file to other user profiles on the same server? Currently I was using the suggested approach of having a default config in "C:\Program Files (x86)\Devolutions\Remote Desktop Manager\RemoteDesktopManager.cfg", so first time users of RDM get a copy of that in their local profile.
But how about distributing an update to this config file to all users?

Yes, this is a new setting. We didn't think there would be an issue so we put it on off by default to reduce the loading times. We'll be sure to enable it by default with the next beta build.

Unfortunately I don't think there is any easy way to make the change for all of your users without overriding their own custom settings in the process. Either using the stable release 11.6.2.0 (or a prior beta), waiting for the next beta or changing the option manually would be the way to do this and keep the user's settings.

Regards,

For the "digest" option, this should be fixed in the next beta too by the way. It is indeed just a GUI glitch as long as you don't save over the entry. If you just open your entry without modifying it, it should keep working.

Regards,