RDM 10.5.4 Enterprise hangs unless started with "Run as administrator"

RDM 10.5.4 Enterprise hangs unless started with "Run as administrator"

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A few days ago, my RDM crashed while I had open sessions running. When I tried to start it back up (both the 32-bit and 64-bit), the application would hang indefinitely before it'd even load my data source (SQL), let alone try and restart the open sessions again. The only way I've been able to work around this is to start the application with elevated privileges (i.e. Run as Administrator).

Even now, if I close the application normally and restart without elevated privileges, it still hangs indefinitely.


Windows 8.1 x64
.NET Runtime - v4.0.30319

All Comments (7)

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Hi,
Could you try to select another local data source and open the application with this new data source selected. For example you could create a basic Xml data source.

David Hervieux

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Hello,

I created an XML data source and set it as the default. RDM opened normally at that point without any issues; however, when I selected the SQL data source in the dropdown box, the application immediately froze. Once again, if I open RDM as admin and do the same test, it works normally.

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So it seems to be freezing with the SQL Server connection. Do you have SQL Management Studio on your desktop to try to manually open the connection?

David Hervieux

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I do not, but I will get it installed shortly and get back to you.

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Perhaps you could use the IP instead of the machine name in the SQL Server connection (File->My Data Source)

David Hervieux

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Looks like your suggestion with SQL Management Studio was spot on. I wasn't able to connect to the server and database with my regular user and had to use elevated privileges there as well. I've adjusted the SQL security permissions back to where they should have been originally and now I can open RDM as a normal user without any issues.

Thanks!

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Great. I'm glad this helped.

David Hervieux