Unable to get user information for Devolutions Cloud - Linux
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Unable to get user information for Devolutions Cloud - Linux
Bonjour,
La version 2023.3.0.8
Cordialement

Unable to get user information for Devolutions Cloud - Linux
RefreshConnections...
LoadConnections UI - [Devolutions Hub Personal : Romain] - ReadOnly - 64-bit...
Reload: True - HasSecurityChanged: True - HasChanged: True
Devolutions Account Login: Polling starting
Devolutions Account Login: Trying to get tokens
Devolutions Account Login: Reading tokens
Devolutions Account Login: Trying to get tokens
Devolutions Account Login: Reading tokens
Devolutions Account Login: Trying to get tokens
Devolutions Account Login: Reading tokens
Devolutions Account Login: Decoding tokens
Devolutions Account Login: Tokens obtained successfully
Silent: HTTP Response:
{"type":"https://tools.ietf.org/html/rfc7231#section-6.5.4","title":"Not Found","status":404,"traceId":"00-e7b514f536d3dfdfbb14f76570663b7d-9ca2458cb682ef99-00"}
Devolutions.HubPersonal.Clients.HubPersonalApiException: The HTTP status code of the response was not expected (404).
Status: 404
Response:
{"type":"https://tools.ietf.org/html/rfc7231#section-6.5.4","title":"Not Found","status":404,"traceId":"00-e7b514f536d3dfdfbb14f76570663b7d-9ca2458cb682ef99-00"}
at Devolutions.HubPersonal.Clients.HubPersonalClient.GetUserAsync(CancellationToken cancellationToken)
at Devolutions.HubPersonal.Clients.HubPersonalClient.<GetUser>b__123_0()
at Devolutions.HubPersonal.Clients.HubPersonalClient.GetUser()
at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubPersonalLegacyManager.Connect(HubPersonalLegacyWebAuthentication webAuthentication, String server, String privateKeyBase64Url, Byte[] privateKeyBytes)
LoadConnectionsFromDataSource...
LoadDataSourceSettingsFromDataSource...
GetDataSourceSettings : 52464 ms
LoadDataSourceSettingsFromDataSource : 52465 ms
LoadConnectionsFromDataSource : 52466 ms
Not offline security was found, return false
Refresh Widget Layout - Failed to get user ID
LoadConnections UI - [Devolutions Hub Personal : Romain] - ReadOnly - 64-bit : 52468 ms
RefreshConnections : 52468 ms
Tree view is loading 0 connections
TreeView.LoadConnectionList...
BeginUpdate...
SelectionChanged - Dashboard : 145 ms
BeginUpdate : 147 ms
TreeView.LoadConnectionList : 148 ms
3 - RootDashboardOverviewManager.LoadRootDashboardOverViewAsync - Full Load : 250 ms
Unable to get user information for Devolutions Cloud - Linux
Bonjour,
J'ai le message d'erreur lorsque j'ajoute une source de donnée Hub Personnal sur dévolution depuis linux.
En regardant dans les logs je vois cette information qui me semble pertinente :
ERROR SILENT Error connecting to https://login.devolutions.com/.well-known/openid-configuration. Nom ou service inconnu (login.devolutions.com:443).
Je ne rencontre aucun problème depuis Windows.
Cordialement