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dubouisromain

Unable to get user information for Devolutions Cloud - Linux

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UP

Unable to get user information for Devolutions Cloud - Linux

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Bonjour,

La version 2023.3.0.8

Cordialement

Unable to get user information for Devolutions Cloud - Linux

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RefreshConnections...

LoadConnections UI - [Devolutions Hub Personal : Romain] - ReadOnly - 64-bit...

Reload: True - HasSecurityChanged: True - HasChanged: True

Devolutions Account Login: Polling starting

Devolutions Account Login: Trying to get tokens

Devolutions Account Login: Reading tokens

Devolutions Account Login: Trying to get tokens

Devolutions Account Login: Reading tokens

Devolutions Account Login: Trying to get tokens

Devolutions Account Login: Reading tokens

Devolutions Account Login: Decoding tokens

Devolutions Account Login: Tokens obtained successfully

Silent: HTTP Response:

{"type":"https://tools.ietf.org/html/rfc7231#section-6.5.4","title":"Not Found","status":404,"traceId":"00-e7b514f536d3dfdfbb14f76570663b7d-9ca2458cb682ef99-00"}

Devolutions.HubPersonal.Clients.HubPersonalApiException: The HTTP status code of the response was not expected (404).

Status: 404

Response:

{"type":"https://tools.ietf.org/html/rfc7231#section-6.5.4","title":"Not Found","status":404,"traceId":"00-e7b514f536d3dfdfbb14f76570663b7d-9ca2458cb682ef99-00"}

at Devolutions.HubPersonal.Clients.HubPersonalClient.GetUserAsync(CancellationToken cancellationToken)

at Devolutions.HubPersonal.Clients.HubPersonalClient.<GetUser>b__123_0()

at Devolutions.HubPersonal.Clients.HubPersonalClient.GetUser()

at Devolutions.RemoteDesktopManager.Managers.DevolutionsHubPersonalLegacyManager.Connect(HubPersonalLegacyWebAuthentication webAuthentication, String server, String privateKeyBase64Url, Byte[] privateKeyBytes)

LoadConnectionsFromDataSource...

LoadDataSourceSettingsFromDataSource...

GetDataSourceSettings : 52464 ms

LoadDataSourceSettingsFromDataSource : 52465 ms

LoadConnectionsFromDataSource : 52466 ms

Not offline security was found, return false

Refresh Widget Layout - Failed to get user ID

LoadConnections UI - [Devolutions Hub Personal : Romain] - ReadOnly - 64-bit : 52468 ms

RefreshConnections : 52468 ms

Tree view is loading 0 connections

TreeView.LoadConnectionList...

BeginUpdate...

SelectionChanged - Dashboard : 145 ms

BeginUpdate : 147 ms

TreeView.LoadConnectionList : 148 ms

3 - RootDashboardOverviewManager.LoadRootDashboardOverViewAsync - Full Load : 250 ms

Unable to get user information for Devolutions Cloud - Linux

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Bonjour,

J'ai le message d'erreur lorsque j'ajoute une source de donnée Hub Personnal sur dévolution depuis linux.

En regardant dans les logs je vois cette information qui me semble pertinente :

ERROR SILENT Error connecting to https://login.devolutions.com/.well-known/openid-configuration. Nom ou service inconnu (login.devolutions.com:443).

Je ne rencontre aucun problème depuis Windows.

Cordialement

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