Simone

Thank you Erica, I just contacted the support team.

Hello Erica,

I'm using the version 2023.2.3.0

The machine where DVLS is hosted is not connected to the domain, and it's my will to keep it standalone.

I've tried to set a preferred domain controller in the Advanced Settings, but even if I select the correct entity from browsing the domain controllers, the distinguish name has properly set, but no domain controllers appear in the "Preferred domain controller" drop down menu.

Thank you for your help.

Hello,

I'm trying to configure Domain Authentication on Devolutions Server, but something goes wrong and I don't understand what.

I checked that the machine can reach the LDAP server without problem through the LDAPS port 636. The "Test connection" button gives a positive outcome, it says it connects successfully. If I go to Advance Settings I can browse the Domain container on the server, so that's the ultimate proof the connection has been established. But when I try to save it says (I'll refer to my server as "*****.abcd.it" for privacy reasons):

Domain unreachable. The server may be down. Domain: '*****.abcd.it'; Domain controller: '(unkown)'.

From the logs:

ActiveDirectoryObjectNotFoundException - The specified domain does not exist or cannot be contacted. *****.abcd.it
  at System.DirectoryServices.ActiveDirectory.Domain.GetDomain(DirectoryContext context)
  at Devolutions.Server.ActiveDirectory.Microsoft.MsActiveDirectoryManager.GetDomainWithDomainName()

DomainUnreachableException - Domain unreachable. The server may be down. Domain: '*****.abcd.it'; Domain controller: '(unkown)'.
  at Devolutions.Server.ActiveDirectory.Microsoft.MsActiveDirectoryManager.GetDomain()
  at Devolutions.Server.ActiveDirectory.Microsoft.DomainControllersResolver.GetDomainControllers()
  at Devolutions.Server.ActiveDirectory.Microsoft.MsActiveDirectoryManager.GetDomainControllers()
  at Devolutions.Server.Controllers.APIControllers.ActiveDirectory.ActiveDirectoryConfigurationController.<>c__DisplayClass8_0.<GetDomainControllers>b__1()
  at Devolutions.Server.Controllers.APIControllers.ActiveDirectory.BaseActiveDirectoryController.ManageActiveDirectoryResponseMultipleDataEntity[T](IActiveDirectory activeDirectoryManager, Func`1 activeDirectoryFunction)

I really don't know what else to do, everything seems correctly set.

Tell me if you need more details or if there is a way to send you some "diagnostic reports".

Thank you.