alan

Hi,

I can't seem to find an option to dowload an older version of RDM, i need a 2021.1 version and I can only download the 2021.2 versions of enterprise

That appears to have done something as the message i get now is as below, however it never prompts me for a password so i assume that's why it fails

System.Data.SqlClient.SqlException (0x80131904): Login failed for user 'email address'.
Login failed for user 'email address'.
  at System.Data.SqlClient.SqlInternalConnectionTds..ctor (System.Data.ProviderBase.DbConnectionPoolIdentity identity, System.Data.SqlClient.SqlConnectionString connectionOptions, System.Data.SqlClient.SqlCredential credential, System.Object providerInfo, System.String newPassword, System.Security.SecureString newSecurePassword, System.Boolean redirectedUserInstance, System.Data.SqlClient.SqlConnectionString userConnectionOptions, System.Data.SqlClient.SessionData reconnectSessionData, System.Boolean applyTransientFaultHandling, System.String accessToken) [0x0018b] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.SqlClient.SqlConnectionFactory.CreateConnection (System.Data.Common.DbConnectionOptions options, System.Data.Common.DbConnectionPoolKey poolKey, System.Object poolGroupProviderInfo, System.Data.ProviderBase.DbConnectionPool pool, System.Data.Common.DbConnection owningConnection, System.Data.Common.DbConnectionOptions userOptions) [0x00159] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection (System.Data.ProviderBase.DbConnectionPool pool, System.Data.Common.DbConnection owningObject, System.Data.Common.DbConnectionOptions options, System.Data.Common.DbConnectionPoolKey poolKey, System.Data.Common.DbConnectionOptions userOptions) [0x0000c] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.CreateObject (System.Data.Common.DbConnection owningObject, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal oldConnection) [0x00184] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest (System.Data.Common.DbConnection owningObject, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal oldConnection) [0x00040] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.TryGetConnection (System.Data.Common.DbConnection owningObject, System.UInt32 waitForMultipleObjectsTimeout, System.Boolean allowCreate, System.Boolean onlyOneCheckConnection, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal& connection) [0x000a4] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.TryGetConnection (System.Data.Common.DbConnection owningObject, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal& connection) [0x00026] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection (System.Data.Common.DbConnection owningConnection, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal oldConnection, System.Data.ProviderBase.DbConnectionInternal& connection) [0x0021d] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal (System.Data.Common.DbConnection outerConnection, System.Data.ProviderBase.DbConnectionFactory connectionFactory, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions) [0x00036] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection (System.Data.Common.DbConnection outerConnection, System.Data.ProviderBase.DbConnectionFactory connectionFactory, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions) [0x00000] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.SqlClient.SqlConnection.TryOpen (System.Threading.Tasks.TaskCompletionSource`1[TResult] retry) [0x0005d] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.SqlClient.SqlConnection.Open () [0x0003b] in <0864334e7e474248b37afca9b637daa9>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.SQLServerConnectionDataSource.CreateDbConnection (System.String connectionString, System.Boolean openConnection) [0x00132] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.SQLServerConnectionDataSource.CreateDbConnection (System.String connectionString) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.CreateDbConnection (System.Boolean master, System.Nullable`1[T] connectTimeout) [0x00025] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.SQLServerConnectionDataSource.CreateDbConnection (System.Boolean master, System.Nullable`1[T] connectTimeout) [0x00020] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.CreateDbConnection (System.Nullable`1[T] connectTimeout) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetDataSet (System.String sql, System.Data.IDbDataParameter[] parameters, System.Int32 commandTimeout) [0x0000e] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData (System.String sql, System.Data.IDbDataParameter[] parameters, System.Int32 commandTimeout) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData (System.String sql, System.Data.IDbDataParameter[] parameters) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData (System.String sql, System.Data.IDbDataParameter[] parameters, System.Data.IDbTransaction dbTransaction) [0x00003] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetDataSourceSettings (System.Data.IDbTransaction dbTransaction) [0x0002f] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetDataSourceSettings () [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadDataSourceSettingsFromDataSource (Devolutions.RemoteDesktopManager.Managers.ConnectionEngine engine) [0x00018] in <324f097ec04c4b6988a4264e3902e188>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ValidatePolicies (Devolutions.RemoteDesktopManager.Managers.ConnectionEngine engine, System.Boolean hasChanged) [0x00078] in <324f097ec04c4b6988a4264e3902e188>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnectionsFromDataSource (Devolutions.RemoteDesktopManager.Managers.ConnectionEngine engine, System.Boolean hasChanged) [0x00035] in <324f097ec04c4b6988a4264e3902e188>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections (Devolutions.RemoteDesktopManager.Business.DataSources.BaseConnectionDataSource dataSource) [0x00262] in <324f097ec04c4b6988a4264e3902e188>:0 
ClientConnectionId:4ff493be-1750-4402-bc51-7a9a247b7906
Error Number:18456,State:1,Class:14

Hi Jonathan,

Here is how it's configured

Hi,

I get the following error when opening RDM after importing my data source, the same data source works on windows machines fine however the Linux version gives me this error. Are you able to advice where the issue may be? (i've removed my server address for security)

System.Data.SqlClient.SqlException (0x80131904): Cannot open server "Company.com.au" requested by the login.  The login failed.
Cannot open server "Company.com.au" requested by the login.  The login failed.
  at System.Data.SqlClient.SqlInternalConnectionTds..ctor (System.Data.ProviderBase.DbConnectionPoolIdentity identity, System.Data.SqlClient.SqlConnectionString connectionOptions, System.Data.SqlClient.SqlCredential credential, System.Object providerInfo, System.String newPassword, System.Security.SecureString newSecurePassword, System.Boolean redirectedUserInstance, System.Data.SqlClient.SqlConnectionString userConnectionOptions, System.Data.SqlClient.SessionData reconnectSessionData, System.Boolean applyTransientFaultHandling, System.String accessToken) [0x0018b] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.SqlClient.SqlConnectionFactory.CreateConnection (System.Data.Common.DbConnectionOptions options, System.Data.Common.DbConnectionPoolKey poolKey, System.Object poolGroupProviderInfo, System.Data.ProviderBase.DbConnectionPool pool, System.Data.Common.DbConnection owningConnection, System.Data.Common.DbConnectionOptions userOptions) [0x00159] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionFactory.CreatePooledConnection (System.Data.ProviderBase.DbConnectionPool pool, System.Data.Common.DbConnection owningObject, System.Data.Common.DbConnectionOptions options, System.Data.Common.DbConnectionPoolKey poolKey, System.Data.Common.DbConnectionOptions userOptions) [0x0000c] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.CreateObject (System.Data.Common.DbConnection owningObject, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal oldConnection) [0x00184] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.UserCreateRequest (System.Data.Common.DbConnection owningObject, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal oldConnection) [0x00040] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.TryGetConnection (System.Data.Common.DbConnection owningObject, System.UInt32 waitForMultipleObjectsTimeout, System.Boolean allowCreate, System.Boolean onlyOneCheckConnection, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal& connection) [0x000a4] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionPool.TryGetConnection (System.Data.Common.DbConnection owningObject, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal& connection) [0x00026] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionFactory.TryGetConnection (System.Data.Common.DbConnection owningConnection, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions, System.Data.ProviderBase.DbConnectionInternal oldConnection, System.Data.ProviderBase.DbConnectionInternal& connection) [0x0021d] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionInternal.TryOpenConnectionInternal (System.Data.Common.DbConnection outerConnection, System.Data.ProviderBase.DbConnectionFactory connectionFactory, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions) [0x00036] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.ProviderBase.DbConnectionClosed.TryOpenConnection (System.Data.Common.DbConnection outerConnection, System.Data.ProviderBase.DbConnectionFactory connectionFactory, System.Threading.Tasks.TaskCompletionSource`1[TResult] retry, System.Data.Common.DbConnectionOptions userOptions) [0x00000] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.SqlClient.SqlConnection.TryOpen (System.Threading.Tasks.TaskCompletionSource`1[TResult] retry) [0x0005d] in <0864334e7e474248b37afca9b637daa9>:0 
  at System.Data.SqlClient.SqlConnection.Open () [0x0003b] in <0864334e7e474248b37afca9b637daa9>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.SQLServerConnectionDataSource.CreateDbConnection (System.String connectionString, System.Boolean openConnection) [0x00132] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.SQLServerConnectionDataSource.CreateDbConnection (System.String connectionString) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.CreateDbConnection (System.Boolean master, System.Nullable`1[T] connectTimeout) [0x00025] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.SQLServerConnectionDataSource.CreateDbConnection (System.Boolean master, System.Nullable`1[T] connectTimeout) [0x00020] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.CreateDbConnection (System.Nullable`1[T] connectTimeout) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetDataSet (System.String sql, System.Data.IDbDataParameter[] parameters, System.Int32 commandTimeout) [0x0000e] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData (System.String sql, System.Data.IDbDataParameter[] parameters, System.Int32 commandTimeout) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData (System.String sql, System.Data.IDbDataParameter[] parameters) [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetData (System.String sql, System.Data.IDbDataParameter[] parameters, System.Data.IDbTransaction dbTransaction) [0x00003] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetDataSourceSettings (System.Data.IDbTransaction dbTransaction) [0x0002f] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Business.DataSources.DatabaseConnectionDataSource.GetDataSourceSettings () [0x00000] in <60f4e5190976445eb9cb5fc18a116370>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadDataSourceSettingsFromDataSource (Devolutions.RemoteDesktopManager.Managers.ConnectionEngine engine) [0x00018] in <324f097ec04c4b6988a4264e3902e188>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.ValidatePolicies (Devolutions.RemoteDesktopManager.Managers.ConnectionEngine engine, System.Boolean hasChanged) [0x00078] in <324f097ec04c4b6988a4264e3902e188>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnectionsFromDataSource (Devolutions.RemoteDesktopManager.Managers.ConnectionEngine engine, System.Boolean hasChanged) [0x00035] in <324f097ec04c4b6988a4264e3902e188>:0 
  at Devolutions.RemoteDesktopManager.Managers.ConnectionManager.LoadConnections (Devolutions.RemoteDesktopManager.Business.DataSources.BaseConnectionDataSource dataSource) [0x00262] in <324f097ec04c4b6988a4264e3902e188>:0 
ClientConnectionId:ed0133c8-6b10-4564-acb4-696e155953d1
Error Number:40532,State:1,Class:20