AddOns not loading at all

avatar

Hi,

I have RDM 5.8.3.2 standard. I'm trying to load the SecureCRT addon. I placed SecureCRTAddOn.dll into C:\Program Files\Devolutions\RemoteDesktopManager and restarted RDM (menu File/Exit) but it doesn't show in the About box upon restarting. I tried with the Firefox addon as well to check and it's not loading either. I verified that I don't have double extensions (.dll.dll) or anything like that, so I'm stumped as to why it's not loading (must be something stupid on my part but it escapes me!).

This is on Win7 Pro.

Thanks for any pointer,
Christian

All Comments (8)

avatar

Hi,
Can you try the latest beta version, 5.8.3.9:

http://remotedesktopmanager.com/download/Setup.RemoteDesktopManager.5.8.3.9.exe

I can't remember exactly, but I fixed a bug blocking the add on loading, maybe you have the same situation

David Hervieux

avatar

I just thought of something, if the application is installed in program files, Windows does a virtualization of the folder and maybe this is why the addon can't be found. Try the beta and install the addon in :

C:\Users\{user}\AppData\Local\Devolutions\RemoteDesktopManager



By the way, we are working on an Add-on manager to install, update and uninstall it automatically.
edited by dhervieux on 10/15/2010

David Hervieux

avatar

Hi,
I updated the Firefox add-on, one dll was missing from the zip.

David Hervieux

avatar

Thank you for your replies. For some reason I didn't get notified of your replies (maybe my spam filter ate them). Anyway, I'll try your suggestions and get back to you.

avatar

The beta worked perfectly. No need to move the addons anywhere else, they showed up as soon as I started the program.

Thanks!

avatar

I am trying to get faststone screen capture as a add on. The screen capture tool that is in the product captures the whole window instead of the focus window.

avatar

Hi,
How do you plan to do that? The SDK was created to create a new session type or independent tools.

David Hervieux

avatar

I don't know, I was hoping it would be a easy thing to do.