Heartbeat/ Password rotation fails

Heartbeat/ Password rotation fails

avatar

Hi Devolutions-Forum,
I encountered the following problem:


I managed to set up one account to work by adding the rights of the PAM provider account directly to it.
Then I tried to do the same on the next account, but it fails to rotate the password or heartbeat. -> Error LDAP 49.
Additionally, the values in domain, UPN, SAM account name and NetBIOS name are not populated in the not working PAM account.

Is there anything missing? Is it the right way to assign the rights directly on the user?

Best wishes

d8501e9f-5a4e-4ec0-b56f-0a6aa94a1df2.png

eef1a4cb-8390-4397-abab-bcd25b71be69.png

All Comments (1)

avatar

Hi @baehrm

The issue may be related to a Group Policy setting in the Default Domain Controllers Policy. Could you please verify the “Access this computer from the network” setting at the following location?

Group Policy Management > Default Domain Controllers Policy > Edit > Computer Configuration > Policies > Windows Settings > Security Settings > Local Policies > User Rights Assignment

If the setting is “Not Defined,” please configure it to include “Authenticated Users.” After applying the change, run the following command on the affected domain controller(s) to refresh Group Policy:

gpupdate /force

Once the policy has been applied, please run a synchronization check for your PAM accounts and confirm whether the issue is resolved.
2026-10-20_14-36-40.PNG

2026-10-20_14-36-40.PNG