Application Error when setting Hotkey to CTRL + SHIFT + <> (German keyboard)
Application Error when setting Hotkey to CTRL + SHIFT + <> (German keyboard)
Hi Devolutions Community,
I came across a reproduceable error:
When editting the Hot Key in DPM to CTRL + SHIFT + <> (German keyboard) the <>-key is labeled as unknown and the application crashes. After that it is not possible to start the application
Version: 2026.2.0.0
Where can I delete the settings of DPM? Appdata? Registry?
Best wishes
All Comments (3)
Hi,
Thank you for reporting this issue.
As a workaround, you can delete the following file to reset the DPM shared preferences:
C:\Users<username>\AppData\Roaming<CompanyName><ProductName>\shared_preferences.json
We have also created a ticket to investigate and fix this issue. We will keep you updated as soon as we have more information or a fix is available.
regards,
Dany Galarneau
Hi again,
thanks for the info. The file can be found here:
C:\Users\USER\AppData\Roaming\net.devolutions\Devolutions Password Manager\shared_preferences.json
The problematic key is 458852
When putting it in there DPM crashes at start.
Best wishes
75398f29-428c-4cdd-979c-c8b883f2d41e.png
Hi,
the fix is included in the released version 2026.2.2. Please update to this version and let us know if you continue to experience any issues.
Best regards,
Dany Galarneau