Im getting loads of these service user login issues(1311) in my scheduled jobs

@lbaxhaku Can you give me a little more context from the log around the error message? If you look in %ProgramData%\PowerShellUniversal\Logs\System, you can find each days log. You should see that error and some info on either side of it. I also think some security logs around when this happens might provide some insight into login failures but I don't have a good set of IDs to filter by.

I'm mostly curious if it's attempting to an interactive or batch login. PSU doesn't do anything too crazy in terms of how it launches these processes. It effectively logs the user in, optionally loads the user profile, sets some environment variables, and then uses the users token to launch the process as that user.

It does it a little differently based on how the user is logging in. Based on the fact that this is a GMSA account, likely a batch login.

TimeCreated : 01/06/2026 08:00:01
Id : 4625
Message : An account failed to log on.

Subject:
Security ID: S-1-5-21-1715567821-1078081533-682003330-85068
Account Name: gmsaUniPwshP$
Account Domain: domain
Logon ID: 0x15C73BFC5

Logon Type: 2

Account For Which Logon Failed:
Security ID: S-1-0-0
Account Name: svcswstransfer
Account Domain: -

Failure Information:
Failure Reason: An Error occured during Logon.
Status: 0xC003000C
Sub Status: 0x0

Process Information:
Caller Process ID: 0x898
Caller Process Name: C:\Windows\System32\svchost.exe

Network Information:
Workstation Name: site3server1
Source Network Address: ::1
Source Port: 0

Detailed Authentication Information:
Logon Process: seclogo
Authentication Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon request fails. It is generated on the computer where access was attempted.

The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server
service, or a local process such as Winlogon.exe or Services.exe.

The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

The Process Information fields indicate which account and process on the system requested the logon.

The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left
blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

TimeCreated : 01/06/2026 08:00:01
Id : 4625
Message : An account failed to log on.

Subject:
Security ID: S-1-5-21-1715567821-1078081533-682003330-85068
Account Name: gmsaUniPwshP$
Account Domain: domain
Logon ID: 0x15C73BFC5

Logon Type: 4

Account For Which Logon Failed:
Security ID: S-1-0-0
Account Name: svcswstransfer
Account Domain: -

Failure Information:
Failure Reason: An Error occured during Logon.
Status: 0xC000005E
Sub Status: 0x0

Process Information:
Caller Process ID: 0x7768
Caller Process Name: C:\Program Files (x86)\Universal\Universal.Server.exe

Network Information:
Workstation Name: site3server1
Source Network Address: -
Source Port: -

Detailed Authentication Information:
Logon Process: Advapi
Authentication Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Transited Services: -
Package Name (NTLM only): -
Key Length: 0

This event is generated when a logon request fails. It is generated on the computer where access was attempted.

The Subject fields indicate the account on the local system which requested the logon. This is most commonly a service such as the Server
service, or a local process such as Winlogon.exe or Services.exe.

The Logon Type field indicates the kind of logon that was requested. The most common types are 2 (interactive) and 3 (network).

The Process Information fields indicate which account and process on the system requested the logon.

The Network Information fields indicate where a remote logon request originated. Workstation name is not always available and may be left
blank in some cases.

The authentication information fields provide detailed information about this specific logon request.
- Transited services indicate which intermediate services have participated in this logon request.
- Package name indicates which sub-protocol was used among the NTLM protocols.
- Key length indicates the length of the generated session key. This will be 0 if no session key was requested.

TimeCreated : 01/06/2026 08:00:01
Id : 4776
Message : The computer attempted to validate the credentials for an account.

Authentication Package: MICROSOFT_AUTHENTICATION_PACKAGE_V1_0
Logon Account: svcswstransfer
Source Workstation: site3server1
Error Code: 0xC0000064

The PSU logs dont show anything pointing to a auth problem and the retry shortly after the original scheduled job has failed, also just works

Account For Which Logon Failed:
Security ID: S-1-0-0
Account Name: svcswstransfer
Account Domain: -

@lbaxhaku

The issue is with the credential variables. They need to be specified with either the down-level format (domain\username) or the UPN format. When the domain is not included, Windows will try to guess the domain but it doesn't always work. That is why the issue occurs intermittently.

Please let us know if this helps.