Good morning.
It has been awhile since I have had to log in to the forums. When I did, the system automatically (like it should) sent me a verification to my cellphone via the Workspace app.
However, it is now just 'locking up' when I unlock my phone via thumbprint, which has always worked in the past.
I left it sitting at this screen for about 90 seconds with no change.
--- Chuck
Overgaard, AZ (-7 MST / Zulu Year-Round)
RDM Version: 2025.3.11.0 64-Bit - MSSQL - Daily Usage
RDM Version: 2025.2.28.0 64-Bit - MSSQL - VM
Screenshot_20260511_071551.jpg
Good morning,
Thank you for reaching out and for the detailed explanation.
We will create a ticket to investigate the issue further. If we require any additional information, or once we have an update, we will let you know.
Best regards,
Dany Galarneau