Unable to set workspace custom name to match existing subdomain

Unable to set workspace custom name to match existing subdomain

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Hello,

There appears to be a feature in Hub Business for setting a custom workspace name, which would then be used instead of the default URL https://ca.devolutions.app/<GUID>.

When attempting to set this to match the existing subdomain configured, the set button does not enable. For example, if hub url/subdomain is already CompanyABC.devolutions.app, the workspace url cannot be set to https://ca.devolutions.app/CompanyABC

Also wondering why there is both a custom subdomain https://CompanyABC.devolutions.app and a custom workspace name https://ca.devolutions.app/CompanyABC, and how they would be utilized differently.

Please let me know if you would like any additional info.
Thanks
Joe

All Comments (1)

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Hello @jm2,

Could you please send a screenshot of the page showing the URL setup?
There is no major difference between the workspace name and the subdomain. They are mainly used for display purposes and for accessing your Devolutions Cloud hub.

Thank you in advance.