Can not login to workspace anymore

Hi there

I configured a devolutions hub business (free). The desktop app is running fine, but I'm not able to login to workspace on my phone (or any new device). I tried to import the private key on the workspace app, but this does not work either: After scanning the qr-code (or input the cody manually), nothing happens. Entering recovery codes does not help, it says wrong code (tried with different codes)


I still have access with my Desktop app, but cannot do anything there. Administration is loading without progress:



Thank you for your support.

Best regards, John