Geo IP credential is invalid?
Hello,
I’m using Devolutions Hub Business (Free) and would like to test the GeoIP security feature. I set up a free MaxMind account, but when entering my credentials (Account ID & License key), I consistently get the following error:
"Invalid Data" / "Geo IP credential is invalid"
The credentials are correct and also the MaxMind Portal sees that the key has been used.
Could you please help me look into this?
Screenshot 2026-04-24 145809.png
Recommended Answer
Hello,
Thank you for reaching out.
The GeoIP feature in Devolutions Hub Business requires a paid MaxMind license.
You will need to upgrade to a paid MaxMind subscription and generate a new license key under that account. Once you have done so, you can enter the updated credentials in the Hub and the GeoIP feature should work as expected.
Please let us know if you have any further questions.
Best regards,
Carl Marien
All Comments (1)
Hello,
Thank you for reaching out.
The GeoIP feature in Devolutions Hub Business requires a paid MaxMind license.
You will need to upgrade to a paid MaxMind subscription and generate a new license key under that account. Once you have done so, you can enter the updated credentials in the Hub and the GeoIP feature should work as expected.
Please let us know if you have any further questions.
Best regards,
Carl Marien