Application password being requested after biometric authentication.
Application password being requested after biometric authentication.
Following your recent version update it seems like application password is erroneously being requested after successful biometric authentication
Also, continue to have this issue where, and even more annoyingly so with the above issue, but every time I authenticate the app, open the vault, click on any of my entries, or click on launch, one of those entries, it doesn't launch ****. I have to close the app, forcefully close the entire app, reopen it, the second time works for whatever reason.
All Comments (2)
Hi Tachi,
Thank you for reporting this, and sorry to hear you are experiencing these issues.
Would you mind sharing a bit more information with us so we can better investigate and try to reproduce the behavior on our side?
Could you please let us know:
- Which version of RDM you are currently using
- Which platform you are using: Windows, macOS, Linux, Android, or iOS
- What type of data source you are using
Also, if possible, could you send us a short video showing both issues:
- the application password being requested after biometric authentication
- the vault/entry launch issue you described
That would help us a lot in reproducing the problem from our side.
You can upload the video here: FOR-52596
Thank you in advance.
Best regards,
Alexis Geller Peiro
Hi Tachi,
Thank you for reporting this, and sorry to hear you are experiencing these issues.
Would you mind sharing a bit more information with us so we can better investigate and try to reproduce the behavior on our side?
Could you please let us know:
- Which version of RDM you are currently using
- Which platform you are using: Windows, macOS, Linux, Android, or iOS
- What type of data source you are using
Also, if possible, could you send us a short video showing both issues:
- the application password being requested after biometric authentication
- the vault/entry launch issue you described
That would help us a lot in reproducing the problem from our side.
You can upload the video here: FOR-52596
Thank you in advance.
Best regards,
@Alexis Geller Peiro
latest Android version. The DUD session entry problem is intermittent. It seems to be doing it less lately, so it might already be fixed. Only ever experienced this with RDP session, though I don't use the other types as often.
I did go ahead and take a screen record of the launch > biometric followed by master password as you requested, It's uploaded