Scroll wheel of external mouse is not working well

Windows app from MS has additionally support for high resolution scrolling when using display touch, maybe RDM could also support it.

Hello,

We have a setting that allows you to adjust the scroll wheel speed. You can find it under Application Settings (hamburger menu) → Sessions → Unified Remote Connection Settings → Wheel Scrolling Speed.

Best Regards,
Frederick Simard

I've just updated to 2026.1.0.25, but the problem with scrolling persists. The setting for scrolling doesn't help much. It seams to just change how many pixels the scroll action will move in either direction. It applies both to a physical mouse scroll, touchpad on my tablet keyboard and scrolling with 2 fingers on a touchscreen. Touchpad and touchscreen work as expected, albeit not as smoothly as in the official ms windows app for android, because ms's app uses acceleration based high resolution scrolling instead of fixed distance jumpy jittery scroll like RDM. The problem with external mouse is that I have to scroll very fast for RDM to register one step of a rotation at all, no matter how long the jump is set in settings. If I want to scroll by one step no matter how long it is set in the settings, I have to scroll violently on physical mouse and by doing so I can't control how far it will scroll, because usually it registerers more than one scroll step. If I scroll slowly with mouse wheel, one step at a time, it will not scroll at all. I would like it to be fixed, to work the same way as for touchpad and touchscreen, so it is possible to scroll slowly by one step at a time, but eventually I would prefer the acceleration based high resolution scrolling to be implemented.

Hello,

Thank you for the additional details. We will investigate and get back to you as soon as possible.

Best regards,
Frederick Simard