Gateway recording
im using a devolutions hub with a devolutions gateway.
i can connect to my devices using the devolutions gateway, but when i try to acces the recordings i get :
"No PAM Service connected for this hub"
in administration -> priveleged account management -> providers i added a local user (ssh)
but when i edit my ssh terminal to credentials -> priveleged account the PAM vault is empty (no results found)
how to enable the recording / setup the pam ?
All Comments (9)
Hello Jonas,
Thank you for reaching to our Forum, for Devolutions Gateway session recording with Hub, the PAM Service is mandatory. In this context, the “PAM Service” is the Hub component used to enable and broker session recording as well.
That is why you are seeing: “No PAM Service connected for this hub”.
It means your Hub currently has no PAM Service connected, so recordings cannot be accessed.
What to do next:
Deploy/install Devolutions PAM Service and connect/register it to your Hub:
https://docs.devolutions.net/pam/hub/pam-service/
In Hub, enable Session recording and associate it with the connected PAM Service:
After the PAM Service is connected and session recording is enabled, recordings generated through the Gateway should become available.
Note: The “PAM vault is empty” part is related to privileged accounts. You will only see entries there once PAM is configured with a provider/vault and contains accounts (with the right
permissions). This is separate from the requirement of having PAM Service connected for session recording.
Best regards,
Michel Audi
thanks for this info,
i followed both the links and did all the steps, now i don't receive the error anymore but my recordings list stays empty, i dont see my recordings
Hello Jonas,
Thank you for the additional details. At this point, the only remaining issue is in the Session Recording settings in RDM. The drop-down list under Recording should be set to Remote instead of Local. Could you try that and let me know the result, please?
Best regards,
Michel Audi