Can't create PAM for domain user
Hello,
I tried to create a Domain Provider for the first time to connect to Active Directory, but I received an error: “Could not reach: undefined.” This occurs both in RDM and in the Hub Portal.
I am not sure if I am missing something. I tested both LDAP and LDAPS and verified the domain name and credentials. The same credentials work successfully with the Active Directory dashboard entry.
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All Comments (1)
Hello Hossam,
The message “Could not reach” usually means that the Hub isn’t able to contact your domain.
Just to confirm do you already have Devolutions Hub Services installed in the environment that can reach your domain controller?
This is required as the first step for PAM to communicate with AD.
If not, here’s the setup guide:
1-PAM with Devolutions Hub Business Devolutions PAM - Devolutions Documentation
2-Install Devolutions Hub Service Devolutions PAM - Devolutions Documentation
Let me know and we can continue from there.
Michel Audi