This feature has been implemented in version 2026.1.0.27
Implemented

ITGlue Credentials (API)

1 vote

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On Windows, we use the IT Glue integration in Remote Desktop Manager (via API key) to access client credentials. However, the iOS/iPadOS version doesn’t support loading these IT Glue credentials, making it impossible to connect to client VMs from mobile devices since no passwords are available.

Would be very helpful if this feature became available !

All Comments (3)

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Hi,

Thank you for reporting this. We will create a feature request to add the IT Glue credential for iOS/iPadOS. Please note that we cannot provide an ETA for its implementation. We will keep you updated.

Best Regards,

Nicolas Dufour

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Hi,

IT Glue credentials support should be available in the 2026.1 update in March.

Best Regards,

Bea Racine

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Hello,

Thank you for being this patient!

If possible, could you update your RDM iOS to the latest version (2026.1.1.1) and see if the problem persists? This version should resolve your issue.

Please let us know if this works or if you encounter any issues.

Best regards,

Maxim Robert

This feature has been implemented in version 2026.1.0.27